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AlfaStrakhovanie has launched full customer support in the Max messenger

Customers: AlfaInsurance SG

Moscow; Insurance

Product: Max (messenger)

Project date: 2025/02  - 2025/08

2025: Customer Support in Max Messenger

AlfaStrakhovanie has made it possible for customers to contact support for any questions through the MAX messenger even without authorization in the chatbot. Also in the messenger there is a full-fledged application of the company with an interface already familiar to customers. AlfaStrakhovanie announced this on September 22, 2025.

MAX integrates all the functionality of the client's application or personal account on the AlfaStrakhovanie website: registration and renewal of policies, settlement of insurance claims online with a quick payment or choice of repair station, medical services - from an appointment with a doctor to calling an ambulance and paying bills from clinics.

You can get advice even without authorization - the support service will help you understand any issue around the clock.