The Artsinger law company implements CRM and works with XRM

The Terrasoft group completed a XRM system implementation project in Arzinger law company.

Premises to the project

The most functional and at the same time convenient tool in use for management of legal affairs, work planning of lawyers, accounting of labor costs of employees and expenses was required for the company.

The customer selected the Terrasoft XRM system.

"We needed a system which in short terms will allow to solve the main task – to automate accounting of the provided services, their tariffing and formation of accounts for payment" – Pavel Hodakovsky, the partner of Arzinger company comments on the choice of a system.

Implementation Results

Use of Terrasoft XRM allows to implement complex approach to project management in customer company: planning and analysis of project implementation, management of the working group and labor input of services, financial accounting.

A system helped to automate work of HR department. The application contains information on the staff of the company, their education, existence of special certificates and additional skills.

Opinions

"Except the main benefits, creation of uniform information base of the company considerably facilitated work of our employees. Now all necessary data on clients, history of meetings, telephone negotiations, electronic and mail correspondence are aggregated. The archive of documents, segmentation of the customer base, the history of addresses and the list of the rendered services is conducted", – Pavel Hodakovsky notes.

"Use of the Terrasoft XRM system allowed Arzinger company to optimize considerably the business processes, to increase effective management of projects and resources, to carry out financial monitoring, to receive analytics by all divisions", - Andrey Shekhovtsov, the head of project department of Terrasoft group summed up the results.