Customers: Azov-Don Shipping Company Group Contractors: InterProCom Product: ESKADO Electronic System of Complex Workflow automationНа базе: IBM Notes/Domino Project date: 2013/08 - 2013/09
Number of licenses: 26
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On June 27, 2014 it became known of use of group of companies Azov-Don Shipping Company (ADP) of the new version EDMS ESCADA from the company Interprocom, since September, 2013.
Project Tasks
In decision making process - to update ESKADO, trust of heads of holding to a brand of IBM, positive experience of employees in the environment of IBM of Lotus Domino/Notes, the cost of a product and support of remote work of users were an important factor of influence.
ADP and Interprocom company signed the agreement on transition to the new version of EDMS in August, 2013. The staff of Shipping company was already familiar with ESKADO and used earlier version for 7 years. A system proved as the effective tool meeting requirements of conducting document flow.
Project Results
Clerks, secretaries of heads, personnel department, legal department and other departments are connected to EDMS. Specialists of ADP managed to be convinced that the "boxed" version of ESKADO in general supports all processes of office-work of the company and conducting document flow without completion of EDMS meets their requirements. A system allows to configure process of passing of each document type according to business processes of the company.
The implementation project is implemented in the shortest possible time: the main unit was started within one month.
The tasks solved during the project:
- simplification of work of employees due to reduction of routine transactions,
- creation of "transparency" at document handling,
- increase in performing discipline due to control of completion dates of orders, orders, instructions,
- reduction of search time of information,
- increase in speed of response to incoming requests,
- decrease in losses of documents and exception of creation of wrong duplicates due to maintaining electronic archive,
- reduction of terms of approval of documents,
- cost reduction on processing of paper documents.
"It was very useful experience, and we with curiosity waited for results of audit according to the results of implementation of our product, - Vyacheslav Valyshkin, the director of the department of electronic document management of Interprocom company told. - The matter is that Azov-Don Shipping Company is the unique and complex business conglomerate which integrated two tens enterprises of different fields of activity:
- management company,
- transport,
- logistics
- developer segment.
Besides, the companies of group are separated territorially so, certainly, there was a need to provide to users remote access without damage of information security of holding. And we are proud that the Azov-Don Shipping Company selected and continues to use our workflow system, and our system in turn yields positive results in holding with a difficult business model. Besides ADP – the customer very dear to us, they did not refuse automation in time, difficult for shipping companies, continue to raise standards of security, direct more and more resources to maintenance and repair of the fleet and advanced training and social security of the employees. It is always pleasant to work with professional enthusiasts when the considerable potential and efficiency of the system created by us serve extremely responsible and useful all to case and help to achieve socially important results".
"We consistently optimize and we automate all business processes of our holding. Last year we understood that it is necessary to increase the culture of work with documents and labor productivity of staff of Azov-Don Shipping Company Ltd. Now ESKADO – the assistant and directors, both the clerk, and the secretary, and the normal employee. In ADP the working group of number of heads of divisions was created, and team work allowed to perform implementation so quickly and with a small resistance which is always encountered when usual operation algorithms change", - Eduard Kuris, the director of information technology of Azov-Don Shipping Company Ltd told.
A system is installed in 26 workplaces in management company. During 2014 it is going to connect jobs in two companies of holding.