BIA Technologies has implemented a flight planning system in Business Lines

2025: Implementation of the Flight Planning System

BIA Technologies has implemented a flight planning system in the Business Lines Group of Companies. This was reported to BIA Technologies on February 18, 2025.

Experts IT- companies have developed logistic a software module for the operator to build a schedule for drivers moving according to the chain technology, which takes into account the production need and legislative requirements for compliance with the work and rest regime. With the help algorithm freight carrier of, he achieved the automatic creation of optimal schedules for the movement transport of vehicles (vehicles) along long routes.

The geography of delivery of the logistics operator is extensive - more than 90% of settlements in, Russia as well as a number countries CIS of and Eastern. Asia Some of the flights on these routes are cyclical, the movement along them is continuous. The cargo carrier needed to plan the continuous movement of the vehicle on flights with a change of drivers in areas for recreation.

To implement the project, BIA Technologies experts applied mathematical and combinatorial optimization methods, which made it possible to take into account all available variables and automatically build the best schedule, both on existing delivery routes and when designing new ones.

For a logistics company, one of the significant economic indicators is the turnover of funds. Therefore, it is critical to have tools that help minimize costs and improve business processes. Planning the schedule of a large number of vehicles and the work of the state of drivers manually can be long and not optimal, since the variability of the system is very large. The algorithm based on the methods of combinatorial mathematics excludes the human factor, allows you to take into account all external restrictions and achieve targets, - said Mikhail Krasilnikov, director of the department for the development and implementation of artificial intelligence systems at BIA Technologies.

{{quote "Implementation of the driver scheduling module not only increased efficiency, but also ensured optimal delivery speed and compliance with safety requirements, which is our absolute priority. With the help of the system, we managed to optimize the work of drivers involved in directions with large oncoming cargo flows by 14%, reduce the downtime of equipment and improve the use of the company's resources, "says Dmitry Khrushchalev, Deputy General Director for Development of the Business Lines Group of Companies. }}

2024: Optimizing Targeted Delivery on Peak Demand Days

BIA Technologies has optimized the targeted delivery of Business Lines on peak demand days. The company was informed about this on October 8, 2024.

IT company experts have developed and implemented a logistic algorithms load distribution operator for transport funds, as well as minimized the involvement of an additional one. transport Traditionally, the surge in demand for such requests occurred at the end of each month and quarter, when companies close their periods.

The project was implemented in stages. The introduction of the technology included: updating the algorithm for determining dates in applications, adjusting shifts and restrictions by city, as well as changing the priority of order processing for contact center and auto delivery operators.

Manufacturability is a necessity for transportation companies seeking to remain competitive in the market. Despite the high level of digitalization of processes, the cargo carrier faced an uneven load on the fleet on days when the number of applications is growing sharply. Thanks to the optimization, we managed to maintain the deadlines for the service and evenly divide the load on the Business Lines fleet, "said Alexander Volovik, Commercial Director of BIA Technologies.

Optimization of the process allowed us to respond more effectively to changes in demand and adapt the company's work, maintaining high quality of work even on days of maximum load. The introduction of the algorithm increased operational efficiency and reduced the burden on staff. A more uniform distribution of tasks between transport and employees contributed to improving the quality of targeted delivery, which in turn increased customer satisfaction, "says Dmitry Khrushchalev, Deputy General Director for Development of the Business Lines Group of Companies.

To clearly assess the effectiveness of solutions, their improvements and further implementation, BIA Technologies experts created a virtual model. algorithm Then the project was implemented in one of the divisions of "Business Lines," after which the solution was scaled to other terminals of the carrier. In addition to the main functionality, IT integrator experts also implemented other features that increase the efficiency of the address delivery service.

2020: Managing orders with a mobile phone number

Business Lines on October 29, 2020 announced the expansion of the ability to manage orders.

Change the route, data recipient or payer, suspend or resume the delivery of goods, adjust contacts, order delivery to the address, customers of "Business Lines" will be able to use their number. mobile phone No additional letters transport to the company.

To manage the order, just go to the carrier's website, dial the invoice number and click "get temporary access." The system will "recognize" the shipper's confirmed (verified) mobile number and allow changes to be made. The developer and integrator of this technology is BIA-Technologies.

Managing orders by phone number is similar to actions in your personal account, but in the first case you do not need to register and enter your login and password every time. This saves time and is especially convenient for individuals and companies with a small cargo flow. The service was launched in the spring as an experiment in several cities - now customers across the country can connect the function. The number of verified invoices per day has already grown from 12% in April to 22% in October, the press service of Business Lines said.

To link the phone to all orders, the legal entity must sign an agreement on number verification - the form of the agreement can be downloaded on the carrier's website. For individuals, when sending goods at the terminal one-time, it is enough to name the operator the phone number by which the order will be managed. If the sender-individual plans to use a certain number to manage all his applications, then it is more convenient to sign an agreement.

The company recalled that in 2020, Business Lines launched an online service for tracking the movement of a car with delivery around the city on a map, as well as the ability to see the status of fulfillment of orders in percent. In the personal account, legal entities have access to personal statistics on the safety of the cargo and compliance with the delivery dates, as well as a video call to the manager.