Biocomplex (1C:CRM CORP)

The Following Functions Were Automated:

• Customer relationship management (CRM)

Maintenance:

• Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
• Delivery and installation of the delivery of ITS to a workplace of the user is monthly performed
• Consultation on methodical questions of work with the program of 1C is performed
• Consultation on technical issues of work with software products of 1C is performed

Description

Specialists 1C-Rarus perform the following tunings of a standard configuration:

• The reference book "Nomenclature" according to features of the sold equipment is finished;
• Mechanisms of pricing and installation of discounts are configured;
• Templates of printed forms (agreements, the commercial offer, the packing list) are connected;
• The subsystem of 1C:CRM is configured;
• The document "Commercial offer" is finished;
• Individual BP "Delivery installation" is developed.

The Following Tasks Were Performed:

• Consultations on the choice of the software and options of its maintenance
• Sale of the selected software products
• Delivery of software products in office of the customer
• Software installation on the customer's computers
• Technical implementation of specific features of accounting and management in the automation system (adaptation)
• Initial settings of standard/industry solution (program) to start accounting
• Individual training at office of the customer