Konar completed upgrade of corporate telephony

On August 26, 2015 Orange Business Services announced upgrade of a system of telephony in KONAR company and implementing solution on the platform of unified communications.

Project Tasks

The growing business needs of KONAR demanded transition to the modern platform of telephony as the outdated automatic telephone exchange did not give opportunities for increase in efficiency of joint work of employees, and use of city and long-distance lines for internal calls caused additional costs on communication.

On production "Konar", 2014

Project implementation of KONAR entrusted Orange Business Services companies.

Project Progress

Within the project, for the first time in Russia, the platform of unified communications Cisco Business Edition 7000 is set. The created solution provided modern communication services at all offices KOHAP. Integration of telephone infrastructure with the existing IT systems of the company is executed, including the Active Directory directory and a messenger service of Microsoft Exchange — employees of the customer got the simplified access to internal reference books and unified communication environment of holding.

For convenience of business users specialists of the contractor configured a unified plan of short numbering in all company and ensured trouble-free operation of a telephone network within holding. The core of network created at the first stage of the project provides services to 500 subscribers with a possibility of expansion till 2000 without considerable investments. Already today the new systems help to increase employee performance of the customer where they were due to application of the most modern communication framework. The staff of KONAR was provided with convenient services for joint work, an opportunity to use video calls, audio conferences.

Project Results

"We received the modern system of telephony with wide feature set which meets our requirements in the field of reliability and fault tolerance. We selected from quality of the partner of Orange Business Services because of extensive examination, presence of highly qualified specialists in the products Cisco in staff of the company, customer-oriented approach and are happy with results. By this moment specialists of Orange also implemented the project of development of network infrastructure for new head office KOHAP and the project on defense of perimeter of network of the company" — Sergey Silin, the head of department of IT KONAR said.

"In the changing world customers look for methods to optimize costs and to increase efficiency of business processes. We implement large-scale complex projects for the largest Russian and international customers, helping them in the course of digital transformation of their business. We are glad that KONAR entrusted us upgrade of the system of telephony, and already accumulated experience of implementation of similar projects helped Orange to cope successfully with assigned tasks in a short time. We met big support from the customer whose specialists actively participated in process of preparation of the project and jointly we provided the most comfortable integration" — Olivier Quesson, the commercial director of Orange Business Services in Russia and the CIS told.