Softline Helped DPD Improve Microsoft Exchange Performance

2023: Conducting a survey of Microsoft Exchange for compliance with global practices and security requirements

On January 9, 2023 Softline Group of Companies , it announced a survey Microsoft Exchange for logistic the company for DPD compliance with world practices and requirements for. safety As part of the project, the Softline team conducted a technical audit and identified potential impacts vulnerabilities on stability of work. Following the Microsoft software Microsoft Exchange optimization recommendations prepared by Softline Group of companies engineers, the client was able to improve system performance and security and reduce business continuity risks. The works were carried out within the framework of a comprehensive service - Premier Services Softline.

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In order to increase the performance of one of the critical services - Microsoft Exchange, DPD independently optimized the system, including administering servers, allocated a separate server for Exchange, but this did not lead to the desired result. Therefore, DPD turned to an IT partner, the main requirement for which was the presence of high expertise in Microsoft products. The Softline team has been providing Premier Services for several years - a service for proactive support of the IT infrastructure built on the basis of Microsoft products. Work is carried out in order to reduce business risks associated with the use of information technology. Softline Group of companies engineers perform the work using specialized Softline Assessment software. 

At the start of the project, using the Softline Assessment solution, data on the current state of the client's mail system was collected and analyzed. Thanks to the module of machine data analysis, the software allows you to get complete analytics about the state of the infrastructure in the shortest possible time and without the influence of the human factor. Based on this data, the client received an expert opinion.prepared by the engineers of Softline Group of Companies, and saw which components of its infrastructure can negatively affect the performance of critical systems.It is important to note, that the connection to the client systems was made remotely, this allowed the client to continue working as usual, told Andrey Moiseev, Head of Business Development at Softline Group of companies.

The number of Microsoft Exchange users in the company is several thousand, this system is one of the main tools of corporate interaction. Therefore, it is important to entrust the audit task to an expert in Microsoft solutions. According to the results of a study conducted by Softline Group of Companies, the company saw where policies were incorrectly applied, which did not comply with the vendor's recommendations and world practices, understandable recommendations were obtained to optimize the operation of the postal system, which followed at the end of the project. It is important that some of the recommendations are implemented under the guidance of the engineer of Softline Group of Companies directly during the audit. As a result of the work, the company received an increase in the performance and security of Microsoft Exchange, which was immediately noted by employees, noted Pavel Solovyov, Technical Director of DPD in Russia.