Customers: Dr. Vaygert service Moscow; Mechanical engineering and instrument making Contractors: 1C-Rarus Product: 1C:Enterprise 8. Trade management and customer relations (CRM)На базе: 1C:Enterprise 8.3 Project date: 2012/04
Number of licenses: 10
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The Following Functions Were Automated:
- Purchases (supply) and vendor relationship management
- Settlement with suppliers
- Order placement to suppliers
- Customer relationship management (CRM)
- Sales management, logistics and transport (SFM, WMS, TMS)
- Sales (sale), service, marketing
- Settlement with buyers
- Order placement of buyers
- Calculation of normative cost value of orders
- Pricing, price lists
- Warehouse and logistics
- Management of warehouse stocks
Maintenance:
- Preferential support of 1C:ITS is issued (for the first 3/6 months since the beginning of operation of 1C: Enterprise of PROF version)
- The Internet version of ITS and Internet services of ITS is used
- Consultation on methodical questions of work with the program of 1C is performed
- Consultation on technical issues of work with software products of 1C is performed
The Following Tasks Were Performed:
- Consultations on the choice of the software and options of its maintenance
- Sale of the selected software products
- Delivery of software products in office of the customer
- Software installation on the customer's computers
- Initial settings of standard/industry solution (program) to start accounting
- Individual training at office of the customer