Neoconsult implemented the project of automation LavkaLavka on the basis of the solution "1C: Integrated Automation 8"

Choosing a Solution

Earlier conducting operational and regulated accounting in the company was not automated. For processing orders of online store and order placement to farmers possibilities of the website of the company were used. On the website the sheet by the entering orders, on the basis of this sheet the purchasing manager manually, in spreadsheets formed, created the sheet for purchase. The sales manager printed orders of buyers via the website and in paper form transferred them to assembly to packaging workshop. All process of accomplishment of orders — from registration of the Internet request before receipt of products from the farmer and delivery to their buyer — was labor-consuming and difficult. There were errors connected with a human factor.

The management of LavkaLavka planirovano intensive development of cooperative — expansion of the offered range of farmer products, opening of new retail stores, increase in level of service of buyers. With respect thereto significant increase in order amount, growth of number of buyers and suppliers was expected. At the same time the management wanted to avoid staff increase.

The information system which would allow to accelerate processing and assembly of orders of buyers became necessary for implementation of the selected strategy of the company, helped to provide their timely delivery. It was required to improve quality of purchase planning, to increase the level of service. As a basis for creation of such system^[1] was selected^[1] the solution "1C: Integrated Automation 8". The Neoconsult company became the partner in implementation.

Project Progress

During the project a system was integrated with the website of online store and also with customized mobile applications on the 1C:Enterprise 8.3 platform which are developed by specialists of Neoconsult for the organization of remote work of couriers and approval of requests for a funds expenditure directly from mobile devices. Work of purchasing department and sales department, divisions of a warehouse, packaging workshop, delivery service and also accounting was automated.

Result

Main results of the project:

A system is completely integrated with online store of the company. From a system "1C: Kompaleksny automation 8" on the website data on goods are automatically unloaded. And from the website all necessary information on the order of the buyer is transferred to a system in the online mode: the list of the ordered products, the customer information, the address and delivery date given about payment by the payment card and t. item. Sales and purchasing managers always have now complete and up-to-date information about the arrived orders. It helps them more precisely and to quickly plan purchases, assembly and delivery of orders, to control settlement with buyers and farmers.

Work of packaging workshop is automated. Use of a system of barcoding of documents and goods and also specially developed lookup form of goods by request of the buyer allowed to reduce labor input and many times to accelerate build process of orders. At assembly of the order a system automatically controls quantity of the ordered and packed goods, including possible deviations in the weight of the packed-up and weight goods. It excluded errors at a complete set of orders. The assembly time of one order was reduced several times — from 15 to 2-3 minutes. The company could execute orders of buyers even in days of the increased demand in time.

Operational management of purchases is organized. Supplier orders form automatically on the basis of orders of buyers now. Control of all process steps of purchase — from planning of the supplier order to a goods receipt on a warehouse is adjusted. As a result it was succeeded to provide timely deliveries of products under the order in necessary volume, just in time and with the minimum loading of purchasing managers.

In a system the mechanism of quality control of execution of orders which allows to register receiving responses from the first buyers is implemented, to process comments of buyers on orders, if necessary to execute write-off of the reserved means on the bank card. Besides, integration of a system with SMS service is executed. Managers can quickly notify buyers on readiness of orders for issue or on a planned receipt of the order in an advance orders section now and also make a newsletter. As a result service quality of buyers improved.

The possibility of remote work of couriers is provided. Couriers on the mobile devices receive the list of tasks for delivery, including all necessary information for their accomplishment — the inventory, a delivery address, data of the customer, etc. It helps to plan more quickly and rationally delivery of orders. Besides, there was an opportunity to reflect the fact of payment of orders through couriers directly at the time of receiving money from clients. Managers can obtain in the online mode information on payment of orders and revenue from couriers now. Control over the implementation of orders and settlement with buyers amplified.

Approval of requests for a funds expenditure is executed in electronic form now. In a system approval routes are configured. All responsible persons receive notifications on receipt of new requests for approval, and initiators of requests, accountants and cashiers — about the approval of these requests. There was a possibility of approval of requests from mobile devices of employees. It helped to simplify approval of payments and to strengthen control of a funds expenditure.

Besides, during project implementation the cooperative opened five new retail stores and the corporate cafes working at them. Integration of a system with the cash systems of outlets allowed to control their work in the online mode. Data on sales automatically come to information base "1C: Integrated Automation 8". Responsible persons receive reports according to the results of sales in a day, including the total amount of sales in shop or cafe, the number of checks, the amount of the average check.

Mikhaylov Alexander Robertovich, CEO of farmer cooperative LavkaLavka: "As a result of project implementation work of sales and purchasing managers, couriers and employees of packaging workshop significantly became simpler. Significantly processing orders of buyers accelerated, customer service quality increased. Accomplishment of the increased order amount is provided without staff increase. The company could deliver timely fresh products from farms to thousands of buyers. The company management quickly obtains information on activity of the company — sales volumes, settlement with buyers and supplier payments. There was an opportunity to keep accurate accounting and to plan cash flow. At the same time basic reports on activity of the company are sent to responsible persons automatically by e-mail without the need for an extent entry to "1C'. Especially convenient for company management became a possibility of operational approval of requests for a funds expenditure from mobile devices. Mobile application for couriers allowed to obtain quickly data on revenue from couriers. We are happy with implementation "1C: Integrated Automation' and we are going to broaden the sphere of its application".

Notes