Smart ID Engine technology helps Royal Caribbean streamline the process of boarding passengers on cruises

2021: Smart ID Engine Implementation

Smart ID Engine technology helps Royal Caribbean simplify the process of boarding passengers on cruises. This was announced on October 5, 2021 by Smart Engines.

Smart ID Engine technology helps passengers on Royal Caribbean cruise ships. Since Royal Caribbean is known around the world for its premium service, the question of choosing a partner for solving document recognition problems was especially acute for it: most of the guests did not like to waste time on manual data entry.

Using Smart ID Engine technology, we were able to improve the arrival process of guests - now they do not feel the usual irritation when entering their data from documents. Not at home or in the terminal, said Tim ​​Klauda, vice president of products at Royal Caribbean.

The Smart ID Engine software product provides Royal Caribbean guests with a quick and intuitive process for scanning travel documents when boarding passengers on sea cruises. According to statistics, most guests quickly and efficiently scan their travel documents at home before heading to the terminal. When scanning documents on the terminals is required, the terminal employees can quickly complete the task using the Smart ID Engine.

Entering the cruise industry with the world's leading cruise line is an important milestone for Smart Engines. We would like to thank Royal Caribbean for its trust in us, "says Ph.D. Vladimir Arlazarov, founder and CEO of Smart Engines.