In Sirius the CRM system of 1C is used

The Sirius trading company uses the solution "1C:CRM PROF" for customer relationship management and partners. Having automated key business processes, specialists 1C-Rarus helped to improve the system of sales and service of buyers and to optimize procedures for preparation and carrying out transactions.

Sirius is engaged in wholesale in an electrical and electronic equipment and sale of the equipment of telecommunication.

In the work the staff of the company is guided by the consumer, providing high-quality service as soon as possible. The aiming at continuous development and continuous improvement of process of customer interaction demanded use of modern technologies. 1C-Rarus proposed the solution "1C:CRM PROF" which helped to organize effective work of sales departments, marketing and service maintenance.

Experts 1C-Rarus performed installation and tuning of the software product and provided individual training of staff of Sirius company. Now the complete information about buyers and the history of their addresses is stored in a single system. Fast selection of clients by different parameters allows to do personal mailing e-mail. A new system automated process of management of all stages of sales, including creation of "a funnel of sales". She clearly demonstrates priorities of clients when choosing certain goods and allows to plan purchase of the most demanded products.