Customers: Sozvezdiye 1C Franchisi Vladivostok; Information technologies Contractors: Cloud Computing (Virtual infrastructures) Product: Cloud Computing Technical support as serviceProject date: 2017/11 - 2018/04
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On May 22, 2018 the Cloud Computing company announced the solution of Sozvezdiye company to use service "The first support line" which directly services servers of the company. Sozvezdiye LLC Oblakoteki's partner since 2014.
"Everything that from us was required, is an approval of scripts of service and process of escalation of the request by our specialist if in it there is a need. For reasonable payment we obtained answer guarantees by phone and mail the employee with IT experience, documentation of the carried-out diagnostics, control of terms in the course of the solution, but not post factum". Alexander Myagkov, CEO of Sozvezdiye LLC |