1C-Rarus implemented industry solution "the Alpha Car: Car service + Auto parts" in VIT-M company

April 07, 2015. The 1C-Rarus company reported^[1] about implementing solution "the Alpha Car: Car service + Auto parts" in VIT-M company. The created system helps to manage the main business processes. Reliable support of customer interaction at all stages of work is provided that promotes reduction of holding time and increases quality of the provided service.

Using industry solution "Alpha Car: Car service + Auto parts" in the company the reliable information system is created, support of work with clients is provided. The program is implemented using specialists 1C-Rarus.

Accounting of work of a warehouse is automated: in a system transparent and reliable information about remaining balance of spare parts, the prices of partners and competitors, supplier orders on the basis of calculation of requirements of a warehouse is available. The relevant sheet of replacements of spare parts, their applicability on models of cars with a possibility of viewing data on the current remaining balance is kept. If the lack of this or that part in a warehouse led to loss of the client, a system will register the missed demand. The company management can effectively control work of employees.

In "Alpha Car: Car service + Auto parts" are included powerful analytical tools. The solution allows is transparent to trace income and expenses, sales and the got profit, efficiency of the change in price, the operating discounts. Information is presented in the form, convenient for the analysis, profitability of business, these or those services allows the management to estimate VIT-M, to make corrections and to plan marketing actions.

Use of an information system opened additional opportunities for customer interaction: prerecording is kept, the rough cost of repair is calculated, the history of the previous service and the performed works is stored. Productive communication, fast and timely service help to raise a customer loyalty and serve as an additional bonus in fight against competitors.

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