| Customers: Veon (before Vimpelcom Ltd)
Contractors: Terrasoft (Terrasoft, CU-Consulting) Product: Terrasoft Debt CollectionНа базе: Terrasoft (basic system) Project date: 2012/12
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Content |
Terrasoft implemented the strategic project for VimpelCom (TM "Beeline") on process automation of collecting of arrears The Terrasoft group announces completion of works on the implementing solution Debt Collection for the central office JSC VimpelCom.
Tasks
Providing the tool for the organization of complex work with arrears became the main objective of an implementation project.
Project Progress
The solution automates standard collection steps and provides the mechanism of flexible configuration of strategy of collecting. At the same time a system allows to implement individual approach to each client proceeding from a set of parameters. Change of strategy of collecting and a system behavior at each stage is made by the analyst in the user interface. For simplification of planning of new strategy the simulation mode is also provided.
In addition to operational tasks the functional module of collection and behavioural scoring, the turning-on visual designer of scoring cards was developed.
A system is completely integrated into an IT landscape and information flows of the company (integration with 12 different information systems is implemented).
Results
In a project deliverable VimpelCom received powerful tools for the organization of complex and effective work on collecting of arrears.
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