Rosneft gave the IT systems on support in Sibintek for 1.5 billion rubles

Technical support of information systems

Rosneft selected the Sibintek integrator which is partially belonging, but not completely under control of oil state company, service provider from information technology field, communication and industrial control systems. Information on the corresponding purchase is published on August 11, 2016.^[1]

Rosneft will pay Sibinteka of nearly 1.5 billion rubles for service of information systems

The list of the directions in which will be engaged in Sibintek within the agreement includes support and information service of the systems installed at the enterprise and also maintenance of systems, applications and databases. In addition, tasks of the contractor include maintenance of a corporate digital library, development of the corporate information systems and execution of works connected with information security.

Purchase is divided into 6 lots with the total cost of 1.437 billion rubles. A timeline for delivery of services – 2 years.

Outsourcing of IT project management and IT architecture

Since the beginning of 2016 the Sibintek integrator is engaged in IT project management of Rosneft.

Under the contract signed for 2016-2018, Sibintek is also responsible for development and change control of IT architecture in Rosneft, preparation of procurement documentation, ensuring activities of expert advice for information technologies^[2].

Will pay Sibinteka of 542.8 million rubles for three years' services of outsourcing of project office "Rosneft". The integrator, in turn, will have to direct to work to the customer on all duration of the contract a team of 43 people.

Project management

Within execution of works on IT project management of Sibintek will be engaged in approval of a project portfolio, TZ, SLA, agreements on rendering services/works, delivery agreements of the equipment and licenses, approval of project charters, scheduling and network and resource diagrams, development and approval of criteria of quality of acceptance, control of the actual expenditure of resources by suppliers, control of terms, etc.

Also in an area of responsibility of Sibintek - the organization of formation of library of best practices of IT solutions Rosneft, quality control and completeness of development of project and operational documentation.

During 2016-2018 as it is supposed, the integrator will have to provide service to 600 IT projects and IT initiatives.

Not less than 16 regular specialists of Sibintek - project managers, IT infrastructure, information security specialists, on the software of SAP, Microsoft, 1C, etc. should work on the listed tasks.

And these specialists "should be in the mode of full time for all runtime of project works in the territory of the customer", said in the technical project.

Management of IT architecture

Within works on management of IT architecture of business applications Sibintek will be engaged in reviewing of the choice of IT platforms, the choice of options of architectural concepts, options of IT infrastructure and adoption of infrastructure solutions, options of integration of IT systems.

Also in an area of responsibility of integrator there will be a control and placement of the description of IT architecture in the general repository, administration of a task for architectural maintenance, interaction with producers, reviewing of requirement of acquisition of the IT equipment, development of strategy of contracting. Sibintek will be responsible for testing of the equipment and management of licenses.

The technical project orders that will be engaged in these tasks in the mode of full time of 17 employees of Sibintek - one certified IT architect, two infrastructure specialists, two – on cybersecurity, two on SAP, two on 1C, etc.

Work of expert advice, purchase, function of the technical customer

One of the Sibinteka functions will consist in preparation of materials for carrying out in Rosneft of expert advice on IT. Within three years it is going to hold 72 meetings. On expert advice on the basis of the materials prepared Sibinteky it is going to select IT platforms and architectural concepts, to approve a portfolio of IT projects, etc.

The expert advice will create requests for IT services, IT projects and IT initiatives, and the integrator will have to process them. In 2016-2018 it is going to send to Sibintek to 3600 requests. Six employees of Sibintek should be directed to service of expert advice in the mode of full time.

One more task of integrator – to organize process of preparation of procurement documentation in the field of IT. Sibintek will select for it Rosneft of four employees.

At last, functions of the technical customer which will also be undertaken by Sibintek include detection of business needs, determination is more whole, preparation of justifications of projects, formation of project scopes and performing calculations of cost efficiency, resource planning and the budget, works monitoring.

Risks

Outsourcing of project management and architecture – quite seldom used type of outsourcing. Most often project offices function in customer companies, and the technical support where all tasks are easily standardized is transferred to external contractors, for example.

We participated in several similar tenders, - Alexander Faynboym, the head of IT outsourcing of Croc company tells TAdviser. - Besides, several of our customers had an external control by projects. In particular, in one large financial institution. However already in half a year the customer and the external contractor with functions of the manager projects came to complete misunderstanding. One wanted the live functionality corresponding to dynamically changing business processes, and the second urged to do everything in accurate compliance with set by the schedule and rules from PMBOK (Project Management Body of Knowledge, the project management body of knowledge, - a comment of TAdviser)

As a result top management of customer company as far as Faynboym knows, considered this experience not really successful, and from now on was decided to look for resources in the company. Most often, in order that it is correct to create business requirements to the implemented project, it is important to be in corporate culture, the expert adds.

But, maybe, specifically in Rosneft it will work, he considers: "It is not bank, business processes not so dynamically change, and it is possible to adhere standard the practician and accurately registered rules of project implementation. One more important point is that the control of own assets was transferred the company which the customer partially owns".

Faynboym sees several risks of outsourcing of IT project management:

First, it is necessary to realize that in technical specifications it is illogical to register the number of people, otherwise it is simpler to take external people or the whole project office, having addressed to the autstaffingovy agency

The second nuance of outsourcing of project office consists in a project implementation binding to terms of the contract for IT outsourcing. If the three-year duration of the contract ends on the middle of the project, and the following competition will be won by other company, then it is necessary to change all managing command which can be in a root not concordant with methods of work of the competitors, or to adhere to other strategy. Risks to appear in such situation – are quite high

Another matter - tender on maintenance of implementation projects of the specific systems. In this case it is much simpler to coordinate project deadlines to durations of the contract. Therefore it is much more effective to give on outsourcing or management of specific projects, or to sign the long-term contract, for example, for 10 years. In this case it is possible to reduce risk of change of a managing command

The third moment which can confuse the customer - at the contractor appears an opportunity to be aware of all projects which are kept in the company. Unfair contractors can try to use it in own favor up to writing of technical specifications on the planned project "under themselves" or the "related" company

In general, project management is quite specific process and to undertake function of complete management of all IT projects, without being a part of the company, – a task quite responsible, the expert concludes.

Notes