For the last ten years the domestic industry of EDMS passed an enormous way from systems for simple automation of office-work in the small companies to quite competitive at world level of the solution of class ESM which support also processes of domestic office-work.

According to TAdviser at the end of 2017 the Russian EDMS/ECM systems market increased by 11% to 46.2 billion rubles. Growth of the market is promoted not only by the movement in the field of import substitution, but also real business need for more functional and scalable platforms on which it is possible to develop quickly management systems for different business processes and to create unique solutions under specific requirements of customers. As for preliminary results of 2018, according to TAdviser, market size reached a point in 52 billion rubles that corresponds to growth at the level of 12%. Similar dynamics should remain and the next years.

• Market assessment - data of TAdviser
• Indicators of activity of market participants

Revenue of participants of the Russian EDMS/ECM systems market in 2015-2016

Market trends

• Market consolidation
• Stability of import substitution
• Demand of legally significant electronic document management
• Popularity of electronic archives
• Partly cloudy
• Platform approach

Technology trends

• Expansion of functionality EDMS/ECM systems
• Available mobility
• Intellectuality of systems
• Messengers
• Qualitative interfaces
• Security tools

As of December, 2018, the TAdviser SED/ESM-proyektov base included information about more than 5.1 thousand implementations. Since December, 2017, i.e. from the moment of the publication of the previous report, it was replenished almost on 700 new and archive projects.

A half of all projects, information on which is available on TAdviser.ru, are the share of 5 domestic systems – Directum, Elma, Docsvision, Case and Thesis.

If to look at implementations of all products of the class EDMS/ECM of specific vendors, then on the number of projects top five will look so: Directum, Elma, "Electronic Office Systems" (EOS), DocsVision and Haulmont [1] (more detailed).

Successful existence of software developers in the market of IT products and services impracticablly without existence of the developed partner network. Partners help to reduce costs of processes of marketing and sales, will organize communication between the producer and consumers of software products, provide additional services (including, on development of functionality of basic software and training of customers), solve a problem of geographical completeness of business. TAdviser prepared the overview and the rating of affiliate programs of the Russian vendors of EDMS / ESM-produktov. [2] (in more detail).

Most often, according to data of base of projects of TAdviser, EDMS/ ECM- systems are implemented in a public sector, the financial sphere, construction and trade. Among more than 5 thousand EDMS/ECM projects, the known TAdviser, 14.7% fall on state structures. For 2018 the base of projects was replenished with information on 72 implementations in this sphere. On the financial industry 49 projects in a year, were the share of construction – 68, of trade - 65.

• Distribution of an EDMS/ECM projects by the industries for the entire period of observations
• The largest projects of vendors and SED/ESM-sistem integrators in 2016-2018

According to TAdviser, the main part of all installations of the solutions EDMS/ECM was executed in Central Federal District. In addition to the CFD top three, on number of implementations included the Volga and Siberian federal districts. Top-10 the Russian cities on the number of the EDMS/ECM projects head Moscow, St. Petersburg and Yekaterinburg.

• Distribution of the EDMS/ECM projects by the countries
• Distribution of the EDMS/ECM projects by the federal districts of Russia
• Top-10 the Russian cities on the number of the EDMS/ECM projects

What innovations get into an EDMS/ECM system

• Artificial intelligence and machine learning
• Blockchain
• Chat-bots
• Biometric authentication
• Other innovations
  

World market of ECM
In October, 2018 Gartner provided a new "magic quadrant" of the world market of platforms for providing the content services (Content Services Platforms, CSP). In terminology of Gartner CSP is a new name of corporate content management systems (ECM).

Analysts carried the companies to market leaders of CSP Microsoft OpenText, Hyland and IBM. The status of the applicant (Challenger)  was received Oracle, Alfresco, Laserfiche, SER Group and Newgen. Are referred to category Visionaries Box, M-Files, Nuxeo and Objective. Entered into group of niche players Micro Focus, Fabasoft, GPM Information Management, Everteam and DocuWare [3] (more detailed).

Magic quadrant of Gartner in the field of platforms for providing the content services, given for 2018.

Forecast 2013-2017 | [4] 2017 | [5] 2015 | [6] 2014 | [7] 2013 | [8] 2011-2012 | Terminology

What is EDMS

Electronic document management system — the organizational and technical system providing process of creation, access control and distribution of electronic documents in the computer networks and also providing control over flows of documents in the organization.
Problems of EDMS | Classification of EDMS | Basic principles | Basic concepts

What is ECM

Enterprise Content Management (ECM) is management of corporate maintenance, management of corporate information resources. The term ECM is meant as the technologies used for collecting, management, accumulation, storage and delivery of information to all users of the organization. Wider concept, than what is put in the concept of EDMS.
Possibilities of ECM | What does EDMS differ from ECM in? | What are ECM 2.0 and ECM 3.0 | ECM yesterday, today and tomorrow

EDI or Electronic Data Interchange
EDI (engl. Electronic data interchange is Electronic Data Interchange) is interaction at the enterprises between computers in the form of the standardized business operations of a standard format. The main objective of EDI — to replace the information exchange and documents performed on paper carriers, electronic document management between computer networks. EDI for many years remained the only form of existence of e-commerce.
Why EDI is necessary? | Example of calculation of efficiency of use of EDI | EDI in Russia | Question price | Project risks | Technologies and standards

The rating of Workflow in Russian EDMS

The Russian market of EDMS changes after changes in approaches and business needs. In focus not simply configured movement of documents and interfaces, convenient for perception, but first of all - process performance. The quality of their automation is reflected, including, workflow-engines. Workflow allows to accelerate routine processes and the repeating tasks, increasing as a result performance and solving both operational, and strategic tasks of management. It is possible to analyze relevant opportunities of the Russian electronic document management systems regarding process automation according to the results of survey of suppliers conducted by TAdviser.

During the research of TAdviser 12 developers of electronic document management systems about the opportunities offered by them workflow-engines (the modules which are responsible for routing of documents) within were polled: initiations of processes, start of processes, movement on routes and development of routes. Systems were estimated by 35 parameters, taking into account the level of implementation of functionality and upon its use by customers [9] (in more detail).

8 steps to successful implementation of ECM solutions

Implementation of an ECM system represents rather difficult process which result in many respects depends on the correct organization.
8 steps to implementation | Experts about EDMS selection terms

How to overcome risks at implementation of EDMS?
If not to consider risks at the beginning of an implementation project, costs for it can increase afterwards, an implementation time to drag on, the planned result will not be achieved, there will be a disappointment in new technologies and optimization in principle.

What are Agile ECM or "flexible" ECM?
For any new event or a paradigm there are always premises which caused their emergence. There were premises and for Agile ECM (it is possible to translate as 'a management system for corporate information, flexible, easily adaptive under new conditions').

EDMS in the SaaS format
Significant trend which is observed now by all experts and which has a considerable impact on the domestic industry of workflow automation is EDMS in the SaaS format.

Main software technologies of EDMS

The workflow system of the enterprise incorporates a set of specific organizational, structural and production features, corporate installations, corporate standards and requirements, certain procedures of interaction between services and contractors and so on.
[10] WorkFlow | [11] Document Management System | [12]GroupWare| Development trends

Technique of implementation of EDMS

Implementation of the electronic document management systems (EDMS) allows to increase considerably efficiency and corporate culture of work with documents at the enterprises of any pattern of ownership and also in public institutions.
Information inspection and analysis | Thematic analysis and optimization of document flow | Development and EDMS setup | Trial operation | Commercial operation | Project management

Basic terminology (GOST P 7.0.8-2013)

• The document - information Recorded on the carrier with the details allowing to identify it
• Electronic document - The document which information is provided electronically.
• Electronic document flow - Document flow using automated information system (electronic document management system).

Main trends of ECM
Use of ECM becomes much wider: the modern ECM platform - it is not simple storage of corporate documents any more, and means of joint work for the staff of different departments, the instrument of decision making. It influences both the strategy of vendors, and those expectations which connect the companies using corporate content management systems.
Old approaches became outdated|New solutions will destroy the old market|Mobility and a usability|Attention to clouds