Sitimobil Mobile application

Main article: Mobile applications

Citimobil is a taxi ordering service. Available in mobile applications to iOS and Android users or by calling the operator.

2022: Accessibility in Car Wash Application

On February 11, 2022, the city mobility service Citymobil"" reported that application functions for drivers - service partners were added to Sitistart (Citimobil for drivers): now washes for have become available on the city map. cars

Now self-service washes have become available on interactive city maps, which taxi drivers can pay directly from their personal account (without waiting for the withdrawal of funds to their account). Access to washes for Citimobil partner drivers works by analogy with contactless refueling: it is enough to choose a post on the self-service wash, charge the necessary amount from the account in the application and pay.

2021

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The possibility of ordering a taxi using Salyut virtual assistants will also be implemented on Sber smart devices in the near future - in particular, the SberPortal smart display and the SberBox smart TV set-top box. In addition, the number of payment methods will be expanded - the ability to write off Sber Thanks bonuses will be added to payment with a credit card and cash.

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Refinement of the application for drivers and couriers

The main menu contains all the important information about the driver's work - the level of motivation, rating and balance. Income statistics are also visible: the driver immediately sees the amount that he will receive.

In support of the updated Sitimobil application, a video was shot where driver director Ashot Voskanyan personally addresses drivers who once worked with the service, but stopped. He admits that before the application was not quite convenient, and some things needed to be changed. Ashot calls the drivers by name, saying that the service listens to them and always takes their opinion into account when refining the product.

Availability in AppGallery

On September 17, 2021, Citimobil announced that its urban mobility service application had become available in AppGallery for Huawei device owners. Sitimobil is a full-fledged service with support for HMS (Huawei Mobile Services).

Now AppGallery users will be able to choose the most convenient transport for moving around the city in one Sitimobil application.

In addition, the Citimobil loyalty program with cashback will be available to AppGallery users.

AppGallery operates as of September 2021 in more than 170 countries, and the total number of AppGallery users in Russia is 21 million. The application store actively interacts with local developers to ensure the highest quality and comfortable user experience.

{{quote 'Welcome to the popular Citimobil service in AppGallery. We highly appreciate our effective partnership, joint work with Sitimobil provides mutually beneficial experience for the development of our products. Now users of our application store have access to all service services: from ordering taxis and delivery, to car sharing and renting scooters. Sitimobil is an ecosystem that makes urban mobility the most comfortable, "said Mikhail Komkov, vice president of Huawei's ecosystem in the Eurasia region. }}

Our goal is to make travel of users in the city as accessible and comfortable as possible. We are developing an urban mobility platform that combines various types of movement - taxi, car sharing, rental of electric camouflages and delivery services. We see great potential in cooperation with the AppGallery and are happy to offer customers of the site the opportunity to choose the most suitable way of movement for a particular purpose and save more personal time inside the Sitimobil application, "said Vitaly Bedarev, General Director of Sitimobil.

Start Family Account

Urban mobility service Sitimobil on August 24, 2021 announced the launch of a variety of accounts - family. "Family Account" allows you to assemble a group of 5 people and consolidate a single payment method for everyone. With the help of a "family account," it will become easier for a user to manage the family's budget for travel, as well as share expenses with friends on travel when someone pays for cafes and restaurants, and someone for taxis.

Each member of the group can independently order taxis through his application and pay for trips from the family account.

The "family account" will make trips more profitable for family members, which is especially relevant at a time when residents of cities gradually return from summer holidays to work or school, which means the need for movement around the city for all family members increases sharply.

Russians order taxis not only for children, but also for elderly relatives: during the study, almost 25% of respondents said that they order taxis for parents, grandparents so that they can get to their destination comfortably.

Unified urban mobility platform

On April 12, 2021, the company Citymobil announced that it had added application car-sharing and leased, and electroscooters also introduced brand identity.

Citimobil added car sharing and rental of electric scooters to the application

According to the company, with the help of the service you can find the nearest car sharing car available, as well as see on the card, book and pay for the trip by electric scooter. Integration partners were YouDrive and Urent services.

The needs of residents of the metropolis are no longer limited to moving on one mode of transport - people combine several ways of moving around the city, depending on their preferences. For short distances, they choose electric scooters, and for long distances - car sharing.

According to a company survey, as of April 2021, more than half (58%) of residents of millions of Russian cities would like to have access to different services in the same application.

Short-term car rental is available in the cities of presence of both services - Moscow, St. Petersburg and Sochi, you can use electric scooters in the Sitimobila application in Moscow, St. Petersburg, Kazan, Rostov-on-Don, Volgograd, Tyumen, Nizhny Novgorod, Krasnodar and Sochi, and later - in all million-plus cities.

2020: Integration with URent

Citimobil taxi ordering service and URent scooter rental service announced cooperation and technical integration. This was announced on August 4, 2020 by Citimobil. In the Sitimobila application, in addition to taxis, you can also find on the map and book the nearest scooter. Rental of scooters will be available in the cities of presence of both services - in Moscow, St. Petersburg, Kazan, Rostov-on-Don and Krasnodar.

The cost of renting electric scooters will depend on the city of rental and will remain the same as through the Urent application.

In 2020, we headed for the creation of a multimodal urban mobility platform - the needs of our users in moving around the city are not limited to taxis. They also use delivery, car sharing, and due to the pandemic, the popularity of micromobility services is growing, which allow you to minimally intersect with other people in the same space. The integration of Urent will allow us to give users freedom of movement in any situation and meets the general development strategy of Citimobil as a comprehensive solution for urban mobility, "says Citimobil Executive Director Vitaly Bedarev.

Until the end of the season, Urent will increase the fleet of scooters in Russian cities to 17 thousand, which will allow it to become a major kicksharing service in Russia. Citimobil and Urent plan to bring the average number of trips on scooters to 100-200 thousand per month and to 300 thousand in the peak summer months.

2019

Integration with Mail Mail.ru for Andoid

On September 10, 2019, the company Mail.ru Group reported that Citimobil became the first partner of the mobile Post Mail.ru as part of the taxi call service. When calling a taxi from mobile Mail on Android, the order data is automatically uploaded to the taxi service application. More details here.

Ability to tip the driver

On March 1, 2019, the Citimobil taxi service announced the launch of a feature in the application that allows you to tip the driver.

The aggregator also invites the passenger to convey compliments to the driver and note that he especially liked it, for example, you can choose the options "cleanliness of the car," "pleasant communication," "comfortable trip," "knowledge of the city."

According to the company, as of March 1, 2019, the share of online taxi orders through the Sitimobil mobile application exceeds 95%.