Croc and Infobot: Robot tracker

2020: Announcement robot tracker

On April 17, 2020 the CROC company reported that together with the partner Infobot developed the voice colleague robot who will support employees in achievement of daily plans. On the one hand, it will help thousands of office workers to save motivation and not to wean from team work, and with another - will allow managers to build the simple and effective system of accountability of departments for work in the remote mode.

According to the company, according to the research HeadHunter, about a third of Russians uncomfortablly to execute the job duties of the house. In particular, for 34% of survey participants a key lack of the remote mode - the shortage of the working atmosphere. As prior to a quarantine most of employees never worked at "udalenka", there are difficulties with combination of job and household chores. Also because of transition to the remote mode, there was a lot of management reporting which before employees conducted in more simplified form or simply discussed personally.

To simplify sharp transition of CROC and Infobot created the robot tracker who communicates with employees several times a day on working and even private matters. It helps employees not only to support a working rhythm and to be focused on planned, but also "plan facts" reduces time for digitization. And heads of departments using the robot obtain information on the carried-out tasks and observance of the KPI company in the shortest possible time and without additional efforts. Besides, such tracking of tasks will help to see as fast as possible subjective or objective restrictions for accomplishment of tasks and to react to them.

The idea came to us from our clients. It is heavier to manage remote workers, than it seems. If startups were ready to it, then it is more difficult to corporations to adapt to the existing realities. Also it is necessary to see what happens in work of all colleagues not to a week interval as many got used, and daily. Most difficult to the companies with 300+ employees, to heads are not possible to keep in touch with everyone personally any more, horizontal communications are not developed. With such clients we disassemble mechanisms of tracking of employees, they are helped by our methodologist. And already then we give the voice robot in the help in quality of the tool. Vasily Interesov, CEO Infobot, the graduate Akseleratora of CROC told

The robot is very universal. He is capable to ring round 200 employees a minute and to collect any necessary information. In one our client he works so: in the morning he collects plans of your employees for day or week, and learns insights in the evening or what interfered with achievement of effective objectives. All information gathers the voice robot, transcribed, comes down in the uniform document and goes to the head, the short version is duplicated in command chats in messengers. Thus, the administration understands a situation of the department and company of all tasks, and employees do not spend time for drawing up routine reports on the done work.

For implementation of the voice robot it will be required of 1 day from the moment of application. As service for speech recognition it is used Yandex Speech Kit, and for work with the text – own NLP/NLU the Infobot technology adapted for telephone conversations. A system at the same time processes a set of the recognizable options and selects the most suitable on a context, in difference, for example, from the majority text a chat - bots where the user should formulate a thought only in one predetermined option.

Key feature of technology – a possibility of support and preserving of command spirit of employees during the quarantine. The voice robot not only collects, but also shares information. In fact he is capable to perform many functions of the secretary and corporate culture manager, say, the voice robot can remind employees to wash hands or to take temperature, to take an interest in their health and even to give moral support. The robot can also tell the words of gratitude or birthday greetings that that transferred them to colleagues from the company. And if the management has important news, announcements for the employees, the robot can carry them within several minutes absolutely to all.