SberHealth: Smart Health Monitoring Platform for Remote Monitoring of Patients with Chronic Diseases

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Smart Health Monitoring is a platform for remote monitoring of patients with chronic diseases.

2025: AI Assistant Implementation

Medical the company SberHealth (part of the Health Industry) on Sberbank October 9, 2025 presented AI assistant for remote medical monitoring of patients with. hypertension

Arterial hypertension is the main risk factor for stroke, coronary heart disease and chronic heart failure, which are the main causes of mortality in the Russian Federation. The disease requires constant control, but often the patient recalls it only during the crisis, and after receiving the help of a doctor, he again ceases to monitor his health until the next exacerbation. The AI assistant in the Smart Monitoring application from SberHealth is designed to solve this problem: the patient is under constant round-the-clock monitoring and is not left alone with his illness, even when the doctor is unavailable.

The AI assistant preserves every dialogue, every measurement of pressure and pulse, creating a holistic picture of health, on the basis of which the doctor can make certain decisions more quickly. Also, the AI assistant proactively takes care of the observed and warns in advance of potential problems based on an analysis of long-term observations: the system analyzes the dynamics and gives recommendations for maintaining health.

The AI assistant has the following skills:

1. Comments on blood pressure and heart rate. The user transmits blood pressure and pulse data manually or automatically from a smart tonometer. The AI assistant comments on the indicators: how much they correspond to the target values ​ ​ set by the doctor, what trends are observed, and gives informational advice on lifestyle.
2. Involves the patient in the monitoring process and the transfer of measurements. Motivates the patient not to miss measurements and forms adherence to a healthy lifestyle, answering questions of interest to the user based on current clinical recommendations and principles of evidence-based medicine.
3. Navigates. The user can describe the symptoms that bother him, the AI assistant will analyze the information and give recommendations for further actions, for example, to the doctor of which specialty it is worth contacting.
4. Analyzes the measurement history. The assistant shows trends and dynamics, as well as accompanying lifestyle recommendations.

The AI assistant was developed on the basis of Sberbank's neural network model GigaChat, which passed medical exams in seven areas, including cardiology.

The patient can independently choose a comfortable communication style for himself: tactful, caring or joking.

Шаблон:Quote 'author=said Alexander Andreev, Development Director of the medical company SberZdorovye.

2021: Integration with medical devices

On October 19, 2021, the company SberHealth"" announced the launch of the next version of the platform for remote monitoring of patient health chronic diseases (CNIZ). Now the solution supports integration medical with devices, which allows you to automatically collect, process and analyze data health about patients, immediately transfer them to the attending physician, as well as connect the specialist with the patient when detecting deviations from the norm.

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Фото: www.evercare.ru

The updated version of the platform includes compatible tonometers and glucometers with the ability to transfer data online to the attending physician through the SberHealth application. Medical devices used in remote monitoring are certified, respectively, all information transmitted from them - blood sugar level, blood pressure, heart rate - is verified and allows the doctor to quickly decide on the condition of patients and, if necessary, provide assistance.

An important feature of the updated platform is the ability to connect any operator who offers telemedicine services to it. At this stage, the platform is available for implementation by government agencies in any region of the country.

"In 2020, we implemented a solution that allowed us to call hundreds of thousands of patients across the country and collect data on their health status with help. In voice robot 2021, we integrated are on the platform of medical devices, which simplifies and further automates the process of interaction between the patient and the doctor, and also allows us to respond in a timely manner to the deterioration of health, to ensure it. medical assistance The platform operates on certified medical devices that are officially recognized Ministry of Health of Russia as a reliable source. of medical information The update service is an important step in that digitalization of healthcare will improve the quality of health care and living standards of people with CNID and reduce the burden on doctors in the regions, which is especially important during the period, - pandemics " says Dmitry Domarev, director of development of the online medical service "SberZdorovye."

In the region, the platform works as follows:

• a patient who needs observation can receive a ready-to-use device from his attending physician in the clinic to which he is attached, as well as instructions on how to use the device. Gadgets in their functionality do not differ from devices familiar to many people and at the same time automatically transmit key indicators (blood sugar level, blood pressure) to the platform, connecting to a smartphone via Bluetooth. Before starting operation, the doctor will help the patient adjust the synchronization between the device and the smartphone;
• after measuring the key indicators, they are transferred to the application to the attending physician. All information is stored in the application, and the patient can use it in the future for consultation with other specialists. All information is protected and processed in accordance with the requirements of the legislation of the Russian Federation;
• if the values ​ ​ deviate from the norm, the doctor contacts the patient, finds out the cause and may recommend taking any action to prevent further deterioration.

In case of a significant deviation from the norm, the doctor himself initiates a telemedicine consultation with the patient, in critical cases he may recommend calling an ambulance or contacting the clinic in person.