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2023: Pension Fund breaks contract worth 876.5 million rubles to support GIS due to regular violations of the contractor
The Pension and Social Insurance Fund terminated the contract with the Moscow IT company LLC Tehkonsur"" to support the work of the Unified State Social Security Information System (; EGISSO establishment and payment of social protection measures). This became known at the end of August 2023.
According to CNews with reference to materials on the public procurement website, the contract was concluded on June 13, 2023 for a period until April 4, 2024. Its price was 876.5 million rubles. The contractor for this amount had to provide technical support services to EGISSO.
The Tekhkonsur company, which became the winners in the tender, not only did not receive money for its work, but also received a penalty in the amount of 467.8 thousand rubles for delay and improper fulfillment of obligations, the newspaper notes.
As stated in the Pension Fund, the executing company "violated" daily "and did not fulfill its obligations under the contract on time, which disrupted the" process of appointing and providing citizens with social support measures. " These include payments of various benefits and pensions.
It is alleged that out of more than 2 thousand applications received, a quarter of them were overdue. And 63 applications were not processed at all. "Tehkonsur" "formally closed tasks without its actual processing," is emphasized in the document on the public procurement website. In addition, it follows from it that the contractor also received six applications for emergency recovery work, which were never carried out.
 | From the daily analysis of the processing of work tasks, it follows that there are daily violations of the required level of service provision by the contractor, as well as failure to respond to letters on customer escalations, there are illegal cases of the contractor sending a request for information to delay the decision of tasks, the Pension Fund said.[1] |  |
2021: Building the System
On November 11, 2021, it became known about the creation of the Unified State Information System for Social Security in Russia. It will include data on the income of citizens for further automatic calculation of payments for those who have fallen into a difficult life situation.
| | The system of providing federal and regional benefits is quite extensive, and it can be difficult to understand it. Many people, especially if they live in rural areas or remote areas, simply do not know what support they can receive from the state. To solve these issues, a special digital platform has been created - the Unified State Information System for Social Security, which will receive information from many departments, - said Prime Minister Mikhail Mishustin at a meeting with the Cabinet of Ministers (quoted by RIA Novosti). | |
According to the Prime Minister, the system will be replenished with information from the Federal Tax Service (FTS), the Ministry of Internal Affairs of Russia and Rosreestr. This is necessary to carefully calculate the average income for each family member, he added.
The head of the Cabinet added that changes in legislation will reduce the time for providing social support measures, as well as personally inform people about all benefits, payments and other opportunities for citizens with low incomes. They will be reported in a proactive mode, Mishustin said.
In mid-2021, the FIU announced a digital transformation of the social sphere. As part of a large-scale project, the social assistance system in Russia will go into electronic format and will work on the principle of social treasury. This will make it easier for people to receive pensions, payments, benefits, compensation without going to various authorities, collecting documents and certificates, the fund said.[2]
Information technology in social security departments
Social Security Information Systems
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