Directum uses T1 Cloud

2022: Using Directum Cloud T1 Cloud

Directum, a developer of intelligent management products business processes and documents, has been hosting customer services Russian provider cloudy with services for several years. T1 Cloud The partnership of companies ensures that services are available for business 99% of the time and increase their performance. This was reported in T1 Cloud on January 18, 2022.

Source: yandex.ru

The main goal of moving customer services to the T1 Cloud infrastructure is to provide customers with a cloud service with availability and data protection guarantees.

The provider selection was determined by:

• availability of a fault-tolerant data center Tier III with a high standard of reliability of equipment and infrastructure;
• Quality technical support 24/7;
• high performance of equipment;
• cost of services.

Migration to the cloud took several hours, the move took place from the virtual environment of another provider. The T1 Cloud hosts cloud-based delivery options for Directum RX, Directum HR Pro, and Ario One.

"To maintain customer service, we need a sustainable IT infrastructure that ensures service availability. Cloud technology helps companies gain competitive advantage, increase flexibility, and improve service performance by reducing IT costs by paying only for consumed resources. We successfully achieve the goal of delivering value to the customer 99% of the time. This is the merit of the cloud provider T1 Cloud, which provides us with a quality solution, " said Dmitry Knyazev, head of IT infrastructure development at Directum

The intelligent Directum RX system provides a complete cycle of working with documents in digital form, simplifying their creation, storage and search. The system includes a set of ready-made solutions for a wide range of tasks: from office management, contractual work and accounting to personnel document management and teamwork. Directum RX AI services built in exclude routine repetitive operations from the work of specialists. For example, documents and requests for filling in details in the system are automatically registered, responsible for the document are determined, contract terms are analyzed and risks are assessed, versions are compared, changes are visualized.