The OfficeMag network has reduced IT costs and accelerated cash registers

2022: Set Retail Implementation

The OfficeMag network has reduced IT costs and accelerated cash registers. This was announced on September 28, 2022 by CSI.

Supplier of goods for office, warehouse and production "OfficeMag" operates in the format of an online store and a network of 115 retail hypermarkets. With the update of cash software in 2022, the OFICSMAG network accelerated customer service, reduced the burden on the IT department and reduced the cost of checking tape.

In the previous cash desk ON retailer , the speed of the cash desks and lack of centralized management, especially taking into account development plans - in 4 years, OFICSMAG expects to increase the number of cash registers from 274 to 1000. CSI - "OFFICEMAG" became a partner in optimizing IT processes installed the vendor's software solution: Set Retail trading automation system.

{{quote 'author = said Mikhail Golovskoy, Head of Business Process Management, LLC "Office-RT" (GC "Samson").|As a result of the change in the method of downloading data to the cash desk, the time for downloading data to the store was reduced. We significantly accelerated the speed of the cash center, received centralized management of cash equipment, the form of cash checks. We managed to reduce the size of the check, which further accelerated printing and reduced tape costs. Also reduced the cost of purchasing software based on Microsoft. After a successful pilot, they organized a circulation on our entire network on their own - it passed without incident,}}

The load on the IT department has decreased, the maintenance and renewal of cash registers has accelerated. Work at the checkout has become more convenient for staff: the retailer has begun to use the functionality of tips for cashiers. Buyers, along with the check, began to be given personal coupons for a discount.

The circulation of the decision took place from February to April 2022. Cash registers have been updated in some stores: shock-resistant manual scanners CSI Scan S36M are connected, second screens for customers are installed.