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Project

Softline helped Henderson improve IT security and performance

Customers: Henderson

Contractors: Softline
Product: IT outsourcing projects

Project date: 2022/05  - 2022/11

2023: Conducting a survey of Windows Active Directory and Microsoft Exchange as part of Softline's comprehensive Premier Services service

On January 10, 2023, the group of companies Softline announced a survey Windows Active Directory Microsoft Exchange for Russian producer men (TAMI clothes HENDERSON and CO LLC) as part of a comprehensive service Premier Services Softline. Based on the results of the technical audit conducted by the engineers of Softline Group of Companies, the client received a detailed report with recommendations for optimizing work. As software Microsoft a result, we managed to improve the performance of corporate systems, strengthen safety infrastructures and reduce business continuity risks.

Illustration: elektromagaz.ru

Insufficient protection IT systems often leads to a partial or complete shutdown of the company, reputational costs and large financial losses. HENDERSON has always paid attention to maintaining the proper level, information security independently reflected attacks hacking attempts, using its own resources, and maintained the existing one. IT infrastructures However, co, time taking a proactive approach to maintenance, IT decided retailer to audit its highly loaded and critical services in order to strengthen their protection and optimize the load. To do this, the company turned to its long-term IT partner - Softline Group of Companies.

It was decided to carry out work for the client within the Premier Services. The provider of IT solutions and services has been providing this comprehensive service for more than three years in order to reduce business risks associated with the use of information technology. All such works are carried out by the engineers of Softline Group of Companies using specialized Softline Assessment software.

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In order to monitor changes in critical infrastructures in a timely manner, they should be audited regularly, at least once every two years. The main work on the survey of the Windows Active Directory infrastructure was carried out remotely during the working week, and the audit of the mail service was carried out in just a few days. The company collects and analyzes data using Softline Assessment software, which is installed in advance at the client. Next, based on all the data and metrics collected, engineers compile a report within two weeks describing the current vulnerabilities and how to fix them. Since the client is responsible for security issues, he immediately began to "implement" the recommendations received, which made it possible to immediately improve the security of the directory service and the company's mail service,
noted Dmitry Malkov, technical account manager of Softline Group of Companies.
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During the joint long-term cooperation with the Softline team, HENDERSON appreciated its professionalism in solving a wide variety of tasks - from purchase licenses and equipment to. outsourcing IT services IT partner specialists always provide high quality service and detailed feedback. The company also noted detailed reports prepared by Softline Group of companies specialists on the results of each general project, which made it possible to assess the work done (from writing a technical assignment to receiving a result describing the changes made or recommended depending on the task). In the process of work carried out within the framework of the Premier Services, Softline engineers balanced the operation of the mail service cluster - increased its speed and optimized volumes, databases and also conducted an audit of the directory service: identified vulnerabilities related to the features of various versions, and issued recommendations for their elimination. The company plans to further cooperate with Softline to conduct regular audits of highly critical services,
tagged at the HENDERSON Fashion House.
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