Customers: Vladivostok International Airport Artyom; Consulting, including managerial and personnel Contractors: NeoLabs Product: NeoLabs: AIST Airport Infrastructure Sharing PlatformProject date: 2022/01 - 2022/12
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2022: Implementation of the Aist public access platform to the infrastructure of Vladivostok International Airport
The company NeoLabs"" transferred equipment Vladivostok International Airport from foreign to domestic the platform. The system "" STORK accelerated processing at data passengers the check-in counters by 15%. This was announced on January 31, 2023 by the press service. It Skolkovo Foundation is already used by more than 15, airlines including "," Aeroflot"," Siberia"," Aurora"," Ural Airlines"," "," "Yakutia Airways," IrAeroUzbekistan "AZUR Air" and others. The number of registrations according to preliminary to data exceeds 3,000 passengers per day.
The AIST platform improves the operation and operation of related production systems. Combining it with the previously installed SpecialControl passenger access control program, the airport got rid of the additional hardware modules at the gates necessary to work with foreign CUTE/CUPPS platforms. This has reduced the cost of supporting computers, replacing them, constantly updating and repairing them - the agent now sees all the necessary information on a single monitor.
In addition, the airport no longer depends on BSM telegrams - specialized files about checked luggage that it requests from airlines. Now this information is generated and immediately recorded in "Special Control" by the "AIST" system itself.
CUTE/CUPPS systems are involved in the processes of servicing passengers at check-in counters and gates, which means they directly affect the continuity and stability of the services provided by the airport to airlines critical to business and both. That is why replacing the supplier of the platform for the airport is a painful process and involves great risks, both financial and reputational. The company is grateful to Vladivostok International Airport for its high confidence, dedication and support of airport services, thanks to which it was possible to jointly implement such a difficult migration process without excesses, failures and while maintaining a high level of passenger service quality. explained Alexander Semchenko, CEO of NeoLabs.
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The architecture of the AIST and SpetsKontrol platforms makes it possible to connect provider biometric data without making structural changes to. software A gradual transition to paperless to formal checks at the airport will make passenger traffic it more convenient and safer.
"Vladivostok International Airport," realizing its role in the transport accessibility and development of the strategic region, in order to ensure the technological sovereignty of the airport from foreign software, is systematically implementing a strategy for its import substitution. And one of the most difficult and difficult steps in this process was the transfer of the airport to the domestic AIS ORP common access system to the airport infrastructure - the AIST platform, developed by a Skolkovo Foundation resident, NeoLabs, said Denis Chmutov, acting Director General of Vladivostok International Airport JSC.
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Platform integration and performance testing with air transportation clearance systems took place throughout 2022. As a result, it was possible to organize work on the migration of 60 workplaces of check-in and boarding desks without failures and a drop in the quality of passenger services even on New Year's holidays - one of the most stressful periods of the year.
NeoLabs, a Skolkovo resident, is one of the experts in airport process automation. The AIST platform helps to replace foreign software in critical areas and increase the level of comfort for both passengers and airlines. The company's products have already been introduced at more than 30 airports in Russia. This is the best confirmation of the reliability of systems and the growth of confidence in domestic products that effectively replace imported solutions, noted Olga Andriyanova, Director for Operations of the Information Technology Cluster of the Skolkovo Foundation.
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