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Project

Optica Halperin in Israel performs remote vision diagnostics on the TrueConf Server platform

Customers: Optica Halperin

Pharmaceuticals, Medicine, Healthcare

Contractors: TrueConf (Trukonf)
Product: TrueConf Server

Project date: 2022/06  - 2022/12

2022: TrueConf Server VKS Implementation

Optica Halperin, network medical optics salons in, Israel launched on telemedicine service a platform for TrueConf remote examination of patients throughout. to the country Optica Halperin branches were equipped with specialized ophthalmologic remote examination rooms, and the system became the connecting element between patients and doctors the Russian AEROSPACE FORCES. This was announced TrueConf Server on February 17, 2023 by TrueConf.

TrueConf Server VKS platform, which demonstrated compliance with security and video quality requirements, integration with internal IT services and the presence of an API for automation of work. TrueConf Server also supports online meetings in UltraHD 4K resolution, which is important for specialists when remotely examining and diagnosing.

data Patient safety is another key factor in choosing a VKS solution. The TrueConf platform works inside the Optica Halperin corporate network storage , and data processing is carried out on server the equipment - this guarantees employees full control over the video communication system and excludes unauthorized access to confidential ones. information

The introduction of the TrueConf VKS platform reduced the cost of branch digitalization - for remote video consultations, a PC with TrueConf AI applications was installed in the cabinets. High-resolution monitors and cameras are used as equipment, as well as Visionix ophthalmic equipment for detailed vision diagnostics.

Using the TrueConf API tools, video conferencing has been integrated into the Optica Halperin queue management system - patients can make an appointment with a specialist by phone or on the official Optica Halperin website. After that, a video conference is created for the assigned time, and the entry is automatically entered into the queue management system. The patient receives information about the time of the meeting with the specialist and the number of the department in which the consultation will be held, and the operators see all the next meetings sorted by date.

Optica Halperin specialists can start video consultation in just one click, as well as connect colleagues to the examination to more accurately determine the diagnosis. Doctors can also record video calls, and information about each session is stored in the company's own IT infrastructure.

TrueConf VKS technologies have made it possible to digitalize meetings, optimize and speed up the patient service process, reduce the burden on Optica Halperin personnel, and reduce personal contacts, which is especially important during the COVID-19 pandemic. Also, the introduction of TrueConf VKS allowed to reduce the cost of hiring optometrists by replacing face-to-face consultations with remote ones.