Kibalko Kirill Yuryevich

Kibalko Kirill Yuryevich

Biography

Cyril was born in Moscow.

In 1992-2003 worked at the company "Quorum," where he went from a software developer to a general director.

In 2003, he completed his MBA at Antwerp International Business School, Antwerp.

In 2003, he took the Executive MBA course at IBDA RANH.

In 2003-2006 worked in the consulting business.

From 2005 to 2008 he worked in the Russian representative office of SAP CIS.

From 2008 to 2014, he worked as Deputy Chief information officer at Home Credit and Finance Bank.

In May 2014 , in an interview with TAdviser, Kirill Kibalko spoke about how the bank's IT infrastructure works, as well as about implemented and current projects.

Kirill Kibalko, Director of the IT Development Department of Home Credit Bank

As of September 22, 2015, Kirill Yuryevich Kibalko works as director of the information technology department of FastEngi.

Since September 18, 2017 he has been working at Gazprombank as vice president - head of the IT department of retail business.

2019 - Director of the Department of Alfa Bank.

For 2023 - independent expert, C-level consultant on IT in the financial sector. A number of projects were successfully implemented to create and update the IT strategy, the Import Substitution Strategy, and the Risk Management in Retail Banks.

Quote

Banks "approach to CRM is changing. The focus of the new CRMs is no longer solving the bank's current problems, such as automation of sales and interaction with customers. Now CRM systems are focused on clients, deeply analyze their behavior and provide more complete information about needs and preferences. Thus, banks, automating work in the first stage, are moving to a more advanced system for meeting the needs of customers. Now the real CRM system is not only a front office, not only a "credit pipeline," but a specialized system built around the client.