SL Soft AI AI agents

The main articles are:

• RPA (Robotic process automation)
• Speech Recognition (Technology, Market)
• Speech technology: On the path from recognition to understanding

2025: Integration with amoCRM

The company SL Soft FabricaONE.AI (shareholder - GC) Softline has developed a connector to CRM the -system for amoCRM quick integration of SL AI agents Soft AI. Softline announced this on November 28, 2025.

The connector combines the capabilities of CRM and AI agents to manage client interaction. The solution automates routine processes: calling customers and updating information in amoCRM in real time. This helps to reduce the burden on managers, speed up the sales cycle and improve the quality of service.

AI agents of SL Soft AI can now automatically contact the customer when a certain event occurs in amoCRM, for example, call the buyer after changing the status of the transaction in the system. Next, the AI agent enters the current information about the buyer in CRM: clarifies the data on needs, qualifies the lead, fills out the client's card, transfers the transaction to a new stage, etc.

Now Robovoice AI agents do not just communicate with customers, but become full-fledged participants in business processes. Integration with amoCRM allows you to move communications to a new level of efficiency. Our customers have already appreciated the convenience of product collaboration, "said Pavel Borchenko, Managing Director of SL Soft AI of SL Soft.

Integration is implemented through the API and is available in free mode in the amoCRM marketplace after registration with the system. The solution is presented under the previous name - Robovoice. Now the product is included in the direction of SL Soft AI, combining the company's intelligent services.