Projects of IT companies in the public sector

2025

In most Russian regions, projects are being implemented to introduce artificial intelligence technologies, business applications, such as corporate email, video conferencing, etc., in the field of information security and in a number of other areas, such as IoT solutions in power and housing and communal services, the creation and import substitution of infrastructure and communication services, virtualization and implementation of Russian operating systems.

Key digitalization projects in the public sector implemented by IT companies

Currently, priorities in the digital transformation of government bodies are projects for the transfer of administrative and technological software to domestic solutions, on cyber resistance and information security. Certain difficulties associated with both environmental factors and the objective state of the market require a deeper immersion in the development of application and infrastructure software. Industry experts have high hopes for the implementation of the federal project "Digital Public Administration," which is part of the national project "Data Economics." Many of them note the need to introduce technologies and tools of artificial intelligence to increase the efficiency of systems used in government agencies, both for application and infrastructure software. We will give a brief description of a number of such projects.

At the beginning of each year, there are projects that started in the previous period, and there are those that are just beginning, said Igor Leypi, director of the department for work with state organizations and state corporations of Softline. Solutions. " One of the current completed projects of the company is the retrofitting of the data center of a large federal department with computing power, their integration into the infrastructure and information system of the customer. A key feature of the case is its scale.

We supply equipment and work worth more than 1 billion rubles. Also in January, we closed projects to re-equip jobs of a large state corporation with a volume of several hundred million rubles, - said Igor Leypi.

According to the expert, at the moment there is an active contract for the won competitions, but this process is characterized by heterogeneous intensity.

Innostage, according to its representative Pavel Plotnikov, in 2024 signed agreements with the Amur, Murmansk and Saratov regions on a partnership in the field of information security. In particular, in the Murmansk region, the company in collaboration will create a competence center in the field of information security. In fact, this is a large-scale, sub-task-divided complex project, the final goal of which is to create an integrated regional platform for protection against cyber threats in the Arctic. The project covers all stages of ensuring cybersecurity from monitoring, detecting and responding to cyber incidents to modeling threats on cyber polygons and creating a single center for practice-oriented training of young information security specialists.

Sergey Karpunichev, Deputy General Director of KORUS Consulting GC "," spoke about a number of interesting and large-scale projects implemented by the vendor. Among them - the transfer of the competence centers of the presidential platform "Russia - Country of Opportunities" to a modern domestic analytical platform, which allows universities to gain quick access to data, track student engagement and results, monitor the implementation of key indicators and analyze the effectiveness of the competence centers. The project is in the stage of scaling, it is assumed that upon its completion, 145 Competence Centers based on 236 domestic universities will use the new tool. The company has a project to transfer EDMS the Sverdlovsk region to a new solution for managing documents and corporate content, as well as the development of an information kiosk with a digital voice consultant for the flagship. MPSC St. Petersburg

Andrei Guk, CEO of OBIT, said that the company in 2024 implemented a pilot project for migration to the domestic operating system in the government of one of the regions. The choice of OS option meets the criteria of compatibility with other software products, relevance and frequency of updates, adaptability to various needs of organizations, has the necessary level of security and convenience from the point of view of the user. The project is planned to scale.

Elvira Gilmanova, Deputy General Director, Marketing Director of BARS Group, said that the company's largest projects in the development and implementation of information systems for state structures at the federal level include such projects as GIIS Electronic Budget, GIS Typical Cloud Solution for Automation of Control (Supervisory) Activities, FSIS Pricing in Construction. At the regional level, the company is engaged in the implementation of information systems in health care, social security, construction and housing and communal services, data management. BARS Group participates in regional working groups and regional events, such as Digital Pumping of the Region.

Yuri Lukovich, president of the CICADA holding, noted that the company is implementing a number of important projects in the interests of public administration. Among them, the creation of data processing centers (DPCs) for the Federal Service for Hydrometeorology and Environmental Monitoring, which will ensure the long-term preservation and processing of large amounts of data (geomonitoring - ed.) And the introduction of a subsystem for ensuring information security of the EDMS for the Pension and Social Insurance Fund of the Russian Federation, which successfully operates in 89 constituent entities of the Russian Federation.

Andrei Kozlov, the general director of the company, EOS Software"" noted that the company is conducting a number of projects related to the digitalization of end-to-end public administration processes, the creation of digital long-term archives, the automation of public services, integration with federal and regional information systems. Among them is the interdepartmental system electronic document management and workflow (MSEDD) of the Ryazan region, in which there are about 7 thousand users at the end of 2024. MSEDD has been transferred to domestic server software, integrated with GIS ERN (unified population register). In March 2024, the DPR put into trial operation the GIS "Electronic workflow and Document Management System." Both systems are related to SMEV (interdepartmental electronic interaction system). In the Stavropol Territory, the migration of EDMS, covering 100% of regional departments and local governments, to an importonic independent environment (OS,) has been completed DBMS , and the AWS of system users have been transferred to the web version. The project of introducing EDMS in the Eurasian Economic Commission is in an active stage. Previously, the company implemented large projects for the Prosecutor's Office of the Russian Federation and the Government of the Rostov Region.

According to Natalia Zeitenidi, General Director of BFT-Holding, the largest digitalization projects of public administration in the company today are the Unified Digital Platform in the Social Sphere (Social Treasury), the Work in Russia EDS and the Spatial Data and Geoinformation Services EDS (NSPD). Innovative projects involve the creation of new digital processes and services, a change in approaches to the interaction of the state and society.

Import substitution estimates in authorities from IT companies

The import substitution process has been going on in our country over the past 10 years, especially actively over the past two years. Many experts believe that there are many obstacles along the way and the process will continue for quite some time. A systematic, evolutionary approach in the transition to Russian solutions is important. It is undesirable to slide into traditional "patchwork automation" when not what is important is replaced, but what budget funds have been allocated for, experts say. It is necessary to consistently, without destroying the work of previously configured processes, public and internal services, including those provided within the framework of public services, to replace the elements of the IT structure with Russian solutions. At the same time, you need to start with the most vulnerable segments and gradually scale import substitution for other segments of the infrastructure, most experts say.

The KORUS Consulting Group of Companies noted that it is possible to carry out import substitution with minimal investments in money, temporary and human resources when IT solutions are used within the framework of the AWS (automated workplace) and are not very closely integrated with the internal and external ecosystems of organizations in which migration is carried out. It is more difficult to replace solutions that include a large set of functions and work with complex complex tasks (such as processes, scenarios, hierarchies - ed.). For example, databases that, in addition to the data itself, contain up to several tens of thousands of rules. Complex ERP systems that require a high degree of customization and integration to ensure security and reduce the risks of leaks and cyber attacks are difficult to replace. At the same time, from a technological point of view, the overwhelming majority of IT products that are now on the Russian market are able to close almost all the necessary tasks in the public sector. The main challenge is in the seamless transition to these products.

What difficulties is faced with the process of import substitution in state authorities?

Most experts note that this is influenced by the lack of qualified personnel capable of servicing and developing import-substituting systems, the desire of some government bodies to import substitution "one to one," without taking into account the factor of functionality and efficiency. At the same time, as already noted above, the more integrated and complex the system, the more difficult it is to succumb to import substitution. At the same time, the purpose of replacing the products of vendors from unfriendly countries is not to completely destroy the existing systems and not their uncritical reproduction on other software and hardware, but to analyze the goals, tasks, demanded functions and choose the most effective options that ensure the evolution of systems with a gradual transition to one hundred percent import substitution.

Some experts believe that regional authorities are demonstrating a higher speed of transition to domestic software. They explain this by the fact that the IT infrastructure in the regions is less large, includes fewer jobs and is usually not tiered, which simplifies the transition process. At the same time, the Moscow macro-region (Moscow and partly the Moscow region) is called by specialists the leader and driver of the development of IT infrastructure, the same can be said with regard to import substitution. In the case of federal authorities, the transition to Russian solutions requires more thorough preparation due to the larger scale.

Alisa Peskova, a marketer at Texnoprom, on the contrary, believes that import substitution in regional authorities is slower than in federal ones. This creates threats in the field of information security. Limited budgets and a lack of specialists, according to the expert, can lead to the use of outdated and less secure solutions, which increases the risk of incidents in the field of information security, external and internal threats to the functioning of the IT infrastructure. In the federal authorities, import substitution is more active, which allows you to use the most relevant means of ensuring cybersecurity.

According to Igor Leypi, director of the department for work with state organizations and state corporations of Softline. Solutions, "there is no clear difference in import substitution processes between regional and federal authorities, it all depends on specific people, on the position of the management, the budget for the project and other factors.

In general, there is a feeling of some inhibition. If you even take banal OS or office packages, I know several large purchases that were discussed last year, and none of them happened, the expert shared. In addition, there are a number of specialized products that have no Russian analogues today, or they have already been developed, but for a specific customer, and have not yet proven themselves among mass users. With them, just the greatest difficulties.

Import substitution of IT products in Russia continues to remain, according to Yuri Lukovich, an urgent and difficult topic for authorities at both the federal and regional levels. The problem lies in the impossibility of completely replacing specialized solutions that still have no Russian analogues. Nevertheless, the dynamics are positive: the share of foreign products is gradually decreasing, and the level of import independence is confidently moving towards the intended goal. Import substitution in the field of industry software solutions causes the greatest difficulties. We are talking about complex multi-module systems that foreign companies have been developing for decades, constantly improving them. Such systems have many integrations and unique functions, which makes replacing them extremely difficult and time-consuming.

Andrei Kozlov from EOS the GC "" proposes to separately evaluate the process and the level of import substitution in applied software (for example , EDMS/ECM/CSP or others) (CSP, Content Security Policy, a tool for strengthening the security of web interfaces or sites. - Ed.) And ensuring technological independence in general: migration to import-independent OS,, DBMS office packages, MS analogues, Active Directory systems) video conferencings. The level of penetration into the public sector of Russian EDMS/ECM/CSP, says Andrei Kozlov, in comparison with foreign products of this class of software is one of the highest in percentage terms. The share of Russian software is higher except in the field of accounting automation. According to independent research (Tadviser also has such analytics), the total share of Russian systems in our segment in the public sector is very high, the most popular products are also domestic. Many federal departments and regional authorities have long been working with domestic systems, scaling them, developing them functionally. However, replacement of application software is only part of the process, since it is necessary to ensure the operation of systems in an import-independent environment. The developers have changed priorities only in the last few years and began to actively create non-import-dependent configurations compatible with Russian OS, office packages and DBMS. Vendors are now focusing on the cross-platform of their solutions. Import substitution in the public sector is underway, but this is a long process, and the implemented systems should work here and now, so you need the opportunity to choose compatible software. At the same time, at the regional level, there is a noticeable gap between the constituent entities of the Russian Federation in terms of digitalization and import substitution.

It can also be noted that the CII facilities under the jurisdiction of state-owned companies did not reach the level of import substitution required by law of 100% by January 1, 2025. The transition process is hindered by many external factors, such as a lack of funding and a shortage of qualified personnel), but there are also internal market factors, both in terms of the development of analogues of Western products and in ensuring mutual compatibility of software. Russian companies have not yet managed to create completely customer-satisfying analogues of such Western products as ERP systems, communication platforms, professional HRM systems, software for BigData, systems for controlling production processes (PCS) and robotic systems.

The main directions of digitalization of the public sector according to the estimates of IT companies

According to Igor Leypi, director of the department for work with state organizations and state corporations of Softline. Solutions, "the key trend in the public sector is artificial intelligence, which also acts as a locomotive for the modernization of infrastructure, from a kind of" toy "before our eyes turning into a working tool for many processes. And besides, the accumulated colossal data archives make Big Data, search and organization of work with information very relevant.

One of our products - Preferentum (a system for analyzing and searching for unstructured information and its intelligent processing based on ML and algorithms, developed by SL Soft (part of Softline Group of Companies) - ed.) - Is now used in federal departments to solve various problems: from finding contradictions in legislative acts, to working with technical design documentation to eliminate inconsistencies. And, of course, we see in government agencies a high demand for solutions and services in the field of information security, - said Igor Leypi.

Oleg Aksenov, director of the technical department of LANIT-Integration, notes that projects related to the formation of technological platforms with a focus on creating solutions based on Russian products have been developed over the past year. One of the incentives, the expert believes, was the regulatory requirements of the state (recall: from January 1, 2025, CII facilities, including technological platforms, should use only domestic software and hardware - ed.). An important role in active import substitution was also played by the mutual integration of domestic vendors and increasing the maturity of information systems in general. According to Oleg Aksenov, in the period from 2025 to 2026 there will be more such projects in number and they will be related to important areas of state activity in the financial, social and tax spheres.

Cybersecurity will continue to be in the field of attention, in particular, the training of specialists in the field of information security. Specialized cyber polygons and "digital sandboxes" will be created, and large-scale unification of regional information systems in accordance with the unified standard of digitalization is also not excluded.

Pavel Plotnikov, Head of Organ state power Relations at Innostage, notes the promise and high probability of developing a trend for the implementation of systems cyber security based on artificial intelligence technologies.

Tasks for the introduction of AI are among the priorities for leaders of the digital transformation of government bodies (OGV). Already, there are a number of domestic solutions that allow you to use AI to identify information security threats and respond to them. However, it is important to understand that information security systems based on AI technologies are also vulnerable, and the harm of hacking such systems can be much more dangerous: modern AI systems are usually an integral part of decision support systems (SPS) of government bodies and a failure in their work can lead to critical situations or to incorrect actions of the OGV in cases of emergency. And here a new task arises - the protection and provision of cybersecurity of artificial intelligence. I believe that the collaboration of cybersecurity and artificial intelligence will become a key direction in the development of digitalization of the public sector, "said Pavel Plotnikov.

According to Kirill Dianov, head of cloud integration at Onlanta (LANIT Group of Companies), in 2025-2026, digitalization of the public sector will develop in several directions. One of the main tasks will remain the transition to domestic software. Artificial intelligence technologies and its adaptation to state requirements, aimed at optimizing the work of public services, will be widely used.

A number of experts, including Sergei Karpunichev, believe that the trends in the development of digitalization of the public sector will be tools for collecting feedback and opinion assessments, systems for monitoring the execution of orders, as well as all IT solutions that allow speeding up work with population appeals. In addition, experts distinguish such areas as "public safety" (video surveillance systems, traffic control, optimization of traffic flows, face and object recognition - ed.) And "energy efficiency" ("smart homes" and their infrastructure, IoT solutions in power and housing and communal services).

Also, among the promising areas of development, experts called blockchain technologies, digital education, initiatives and projects on open data (the formation of publicly available data sets and the adoption of standards for the creation of such data sets for use in the ML sphere). The development and implementation of trusted download tools (SDZ; software or hardware to monitor the integrity of downloaded files and check them against reference values), which are necessary to ensure the security of a critical information infrastructure.

One of the most important areas will remain, according to Yuri Lukovich, ensuring data security through innovative software, for example, using NGFW (Next-Generation Firewall) and the active development of biometric technologies. In the next two years, this direction will receive new development in areas such as multifunctional centers, urban transport and educational institutions.

In the coming years, the digitalization of the public sector will take place against the background of the introduction of a system for managing the digital transformation of the state, which is now being worked out by the Russian Ministry of Digital Development Federation. It is assumed that this system will provide high-quality monitoring of the implementation of the federal project "Digital Public Administration," which is part of the national project "Data Economics," which has in its list of goals the creation of digital platforms, the continuation of the transfer of public services to the online format, the creation and support of state sites, applications and development electronic document management in authorities, local self-government, state and municipal institutions. On the part of the regulator, most likely, more attention will be paid to leveling the level of digitalization in the regions, for this, multifactorial process monitoring and assessment of interim results will be used, and, possibly, the introduction of standard solutions, - said Andrei Kozlov, General Director of LLC "."EOS Software

In his opinion, the number of migrations to domestic application solutions and infrastructure software will grow. The systems themselves will develop integration tools that allow interacting with government services, platforms, GIS - such as the "Platform" CHED, "ESIA," State Key, "MEDO, GosEDO and others. In addition, the functional development of the software will be associated with the use of analytical tools based on AI, an expansion of the scope of mobile applications, an increase in the number of Russian software: OS , DBMS, office packages.

Natalia Zeitenidi from BFT-Holding also noted as trends an increase in information security and the development of safe software according to GOST R 56939-2024

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The vendor's view on the processes of digitalization of the public sector helps to understand what often remains beyond the reporting of government bodies and regulatory directives. In particular, implementers of security systems and EDMS/ECM, unlike their colleagues involved in infrastructure software, rarely refer to environmental factors (personnel, finances) and much more often to a shortage of high-quality application software, including operating systems and long-term data storage systems .

The trends in the development of digitalization of the public sector "through the optics of the implementer" are mainly associated with the requirements of the regulator and the parameters of national projects in the field of digitalization of the economy. It is noted that the intensity of import substitution processes can be increased due to the development and implementation of analogues of foreign ERP systems, communication platforms, HRM systems, software for working with big data of systems for controlling production processes (PCS) and robotic complexes.

Many industry representatives mention AI technologies and related innovations as a trend, but pay attention not to the self-sufficient use of AI, but to its integration into the systems of interaction of state services with people and improving the quality of state-to-man communications through AI.