CareAR - The company provides visual support through its platform, which allows companies of any size and industry to digitize any information. It was founded in 2018.
History
2021: Xerox created a company to develop AR technologies for business
On September 2, 2021, Xerox introduced CareAR, a new subsidiary that develops what the company itself calls a service experience management platform that combines communications and augmented reality in its proposal.
The new subsidiary is based on CareAR technology, which is a visual augmented reality platform designed to help organizations digitally transform their user support experience.
Xerox, said that the CareAR, which it initially estimates at $700 million, received a strategic investment of $10 million from the developer of digital document management technology ServiceNow.
It is based on CareAR technology, which is a visual augmented reality platform designed to help organizations digitally transform their user support experiences. The new offering also includes Xerox DocuShare content management system, Xerox XMPie multi-channel marketing technology for personalized content delivery, and Xerox PARC AI technology.
According to Weikberg, with the advent of CareAR, the organization also introduces a new category called, service experience management.
It is a user-level experience set that combines proactive, reactive, or self-service experience in providing augmented reality accessibility. It includes visual tools and context data. Help can be real-time audio and video with interactive help tools or interactive content with instructions, "said CareAR President Sam Weikberg. |
The holding company will be led by Xerox President and Chief Operating Officer Steve Bandrovchak, who will serve as chairman of the board of directors and Sam Weikberg, the original founder of the CareAR, who will be president.[1]