Comus Contact Comus-P2

Comus Contact has been part of the Comus group of companies, and has been represented on the market of outsourcing contact centers since 2004. The company has five own call centers, which have a staff of qualified telemarketologists (data as of December 2021).

Services

According to the information for March 2021, the company provides partners with a set of services and a set of call-center services (IVR, incoming calls, outgoing calls, processing multimedia calls, accepting orders, processing, marketing research, data collection, database management), and has experience in cooperation with organizations working in various areas of business. Service Lines:

• Reception and processing of incoming voice calls: acceptance of orders, advice on products and services of your company.
• Reception and processing of written requests received via chat and feedback form on the Customer's website, or E-mail.
• Making outgoing calls: finding and attracting new partners, informing potential customers and buyers, questionnaires, surveys, etc.
• Information and reference service
• Customer Support

History

2021

As of March 2021, Komus Contact was a network of four distributed sites in Moscow, Tver, Tula and Ryazan, which was a single information space that united 950 jobs and more than 850 operators.