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Логотип
Баннер в шапке 1
Баннер в шапке 2

East-West

Company

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sale of food

Content

About Vostok-Zapad company

  • Six distribution centers with three temperature zones
  • Regular direct delivery to the largest cities of Russia (more than 120 cities)
  • Own park of modern cars with multi temperature conditions
  • The round-the-clock completing and shipment – more than 2000 deliveries across Moscow and the Moscow region

Information technologies in the East-West

2019: CRM / BPM

As instrument of work with clients and business process automation

On the basis of the carried-out analysis, the decision on step-by-step process automation of sales is made:

  • Integrated management of lifecycle of clients
  • Conclusion of transactions
  • Assortment management, prices

The second stage of development of the platform CRM-BPM:

  • Automation of the direction of telemarketing
  • Creation of new processes of the service center
  • Layer management of service of the client
  • Creation of the portal of the client