Labquest LabQuest

The task of LabQuest, a personalized medicine company, is to rethink the position of a modern laboratory based on the needs of the medicine of the future.

This means creating a broad primary health care alliance with the laboratory and patients.

Performance indicators

2024: Revenue growth by 35% to RUB 1.9 billion

As TAdviser found out in early December 2025, the revenue of the Labquest network of medical laboratories reached 1.91 billion rubles in 2024. This is 35.1% more compared to the previous year, when the figure was 1.41 billion rubles.

Commercial expenses on an annualized basis rose by 63.2% - from 462.43 million rubles to 754.7 million rubles. Management expenses increased from 168.78 million rubles to 175.76 million rubles, that is, by 4.1%. Other revenues soared more than six times, being at the level of 249.52 million rubles against 39.03 million rubles in 2023. Other expenses increased by 87.1% - from 32.3 million rubles to 60.45 million rubles.

𝓲

Фото: Freepik

The cost of sales in 2024 amounted to 943.39 million rubles: this is 35.1% more than a year earlier (698.28 million rubles). Revenues from the sale of products, goods, works and services increased by 26.9% - from 832.13 million rubles to 1.06 billion rubles. Payments to suppliers (contractors) for raw materials, materials, works and services decreased by 6.2% year-on-year - from 1.38 billion rubles to 1.29 billion rubles. Expenses in connection with the remuneration of employees increased by more than one and a half times - from 272.71 million rubles to 426.62 million rubles.

In 2024, the company received 966.08 million rubles of gross profit, which is 35.1% more than a year earlier (715.08 million rubles). At the same time, profit from sales fell by 57.5% - from 83.87 million rubles to 35.61 million rubles. Net profit increased by 36.4% - from 19.52 million rubles to 26.61 million rubles.

As of December 31, 2024, receivables are indicated in the amount of 764.57 million rubles, which is 140.1% more than a year earlier (318.38 million rubles). At the same time, accounts payable practically did not change, remaining at the level of 240 million rubles. Net assets - 67.71 million rubles.^[1]

History

2023

Data breach of hundreds of thousands of customers

On December 15, 2023, it became known that unknown cybercriminals hacked the information infrastructure of the LabQuest network of medical laboratories. At the disposal of the attackers were personal data on hundreds of thousands of customers of the company.

According to the Telegram channel "Information Leaks," an Excel file has been posted on the Internet, containing information, presumably, about the clients of "LabQuest." These are full name, phone number (405 thousand unique numbers), email address (171.6 thousand unique addresses), gender, date of birth, passport (series, number, by whom and when issued). In total, the base includes 466,012 lines. In addition, the attackers posted dumps of mailboxes of employees of the same laboratory in PST format (storage of messages, contacts, calendars, tasks and other elements of MS Outlook). All this information can be used in various fraudulent schemes.

Unknown cybercriminals hacked the information infrastructure of the LabQuest medical laboratory network

LabQuest reported that the company initiated an internal investigation to verify reports of a hacker invasion. The medical laboratory reported a possible leak of personal data of clients to law enforcement agencies. It is noted that as of the specified date, all security systems were checked - they operate normally. At the same time, it is not specified whether the leak of personal data could be associated with the introduction of a ransomware program.

On December 15 [2023], information about a hacker attack [against] several organizations, including the medical company LabQuest, appeared on the Internet, citing an anonymous source. The company's management initiated an internal investigation to verify the published information, - quotes TASS statements from representatives of the medical laboratory.[2]

Labquest bought the complex from ForaLab

On June 1, 2023, it became known that the LabQuest group of companies entered into an agreement to acquire a ready-made technological complex in St. Petersburg from the ForaLab laboratory. The transaction amount amounted to 50 million rubles. Read more here.

2022

The beginning of a large-scale regional expansion

In early October 2022, it became known that the Labquest network of medical laboratories began a large-scale regional expansion. To do this, the company has found a new way: to create partnerships with clinics in various cities of Russia to manage research laboratories.

As a representative of Labkvest told Vedomosti, the company will take unprofitable production laboratories at private clinics under a commercial concession agreement into operational management. The company did not disclose the number of points and only noted that the project will be implemented in many cities of the Russian Federation.

"Labquest" began a large-scale regional expansion

Labquest clarified that within the framework of the new model, the company is positioned as part of a medical center and cooperation is formalized under two brands - the LabQuest clinic and laboratory, which brands the laboratory and opens its own treatment room for patients. LabQuest integrates the laboratory into the medical center, acting as a professional operating manager of the entire laboratory complex or block that is present in the medical center, and by strengthening its brand, it helps to increase the load and efficiency of the partner laboratory, loading it with additional orders from the regional market.

Another cooperation option provides for only operational management of the existing production laboratory without co-branding. LabQuest conducts an audit, fully undertakes the organization of the laboratory's work and uses it as a hub to direct the flow of biomaterials not only from its own network, but also from other medical organizations in the region.

LabQuest receives a room from the clinic, the opportunity to work in it, use the laboratory license of the clinic itself for work, the ability to consolidate its flows from the region without sending them to Moscow. In some cases, when the patient flow and the flow of analyzes are limited only by studies that are performed on the basis of the clinic's partner laboratory, there is no need for complex supply chains. Working with the clinic, the company receives a permanent and reliable partner in the region.^[3]

Opening of a network of medical clinics Q-clinic

On July 13, 2022, LabQuest opened its first multidisciplinary medical outpatient center under the Q-Clinic brand. By the end of the month, the company intends to launch 13 more such institutions in the capital of Russia and the Moscow region. Read more here.

Notes