Plotnikov Igor

Plotnikov Igor

Biography

He held various positions at MTS, where he went from an intern to a network development manager, having gained experience in the departments of controlling, product and service development, quality and customer experience.

He joined Bilaina in the summer of 2020 as director of network and technology development.

2022: Beeline Vice President of Quality and Customer Experience

On April 18, 2022, Beeline announced the appointment of Igor Plotnikov as vice president of quality and customer experience. In this position, Igor is responsible for the quality of communication and the development of the network, taking into account the interests of customers, as well as for the satisfaction of customers with the services and services of the operator.

Maria Elaeva, who served as vice president of quality and customer experience earlier, decided to continue her career outside the company.

{{quote 'author = said Alexander Torbakhov, CEO of Bilain. |

I welcome Igor in the new status and am sure that his experience and competence will help us maintain the high standard of client experience that we set for ourselves several years ago. The last two years were for Bilain the time of the most active construction in the history of the company, we managed to bring our network to a very high level. We will continue to work to strengthen our positions, and I am sure that Igor's competencies will allow us to achieve serious results. I also thank Maria Yelaeva for her contribution to the development of the company, engagement and high results, I wish her success in her new work in a new industry for herself,}}

In this position, Igor is directly subordinate to the general director of Bilain, Alexander Torbakhov^[1].

Notes