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Sargsyan Artur Arkadyevich
Sargsyan Artur Arkadyevich

Biography

Artur Sargsyan graduated from the Moscow Institute of Management with a degree in Commercial Law in 2012. At the same time, he joined the Yandex team as an account manager.

In 2015, he was promoted to Yandex Key Account Manager

In 2018, he headed the group for working with key clients of the Yandex auto industry.

At the end of 2019, he joined the Calltouch team.

2020: Calltouch Development Director

In February 2020, it became known that Arthur Sargsyan was appointed director of development of the company. Calltouch As specified TAdviser in the company, there was no such position in Calltouch before. As development director, Arthur is responsible for a number of areas at once. The first important task ㅡ to build an industrial department, within which a different individual approach will be formed to each industry.

In addition, one of the main tasks of Artur Sargsyan is to find new solutions for current and potential clients. He is also responsible for studying the market in terms of business and marketing, optimizing partnerships, including communication with advertising platforms for joint large-scale market research, and building relationships with advertising agencies.

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Together with the Calltouch team, we plan to improve expertise in various market segments. And these are not only large industries like auto, real estate and medicine, but also industries that personally have great potential for us ㅡ e-commerce, finance and so on, ㅡ said Arthur.
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2024: CEO Calltouch

On December 25, 2024, Arthur Sargsyan, who had previously been engaged in operating activities as a commercial director, became the new CEO of Calltouch. Alexey Avdeev left the post of CEO of Calltouch and will develop another company in the SaaS market.

Alexey Avdeev headed Calltouch in 2017 and brought the company to a new level. He is a regular participant in the Top 1000 Russian Managers rating. In 2024, he took second place among managers in the IT industry. Under his leadership, two M&A meetings took place. In Mango Telecom 2020, the company joined LLC "," and already in 2024 it entered the ecosystem Rostelecom"."

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2024 was a record year for Calltouch in terms of revenue, sales volume and up-sell, and my task is to do everything to maintain growth. It is important to determine steps within the framework of the general development strategy, to create new products in conjunction with Rostelecom, so that, first of all, there is a benefit to the business, our customers. Of course, we will preserve the team and the team spirit that has developed under Alexei Avdeev, when each person in the team is an important element and can express his opinion, which will be taken into account. This is what leads to an increase in results, - said Artur Sargsyan.
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For 10 years, Calltouch from a small ambitious startup has grown into one of the krupun players in the Russian SaaS market. As of December 2024, the company is part of the Rostelecom holding, which opens up huge prospects. In 2024, we made a powerful leap. We were able to achieve such success thanks to our team. For me, the priority was always people, a lot of strength and attention paid to the development of the team, training and motivation. As of December 2024, eNSP (degree of employee loyalty) is 70%, on average in the market - 36%. For me, Calltouch is more than a job. I devoted a significant part of my life to the company, but I decided to go after new challenges and ambitions. I am sure that Calltouch will continue to grow under the leadership of Artur Sargsyan and will take high positions in the MarTech market, "said Alexey Avdeev.
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