| Developers: | Pony Express (Frate link) |
| Date of the premiere of the system: | 2025/03/28 |
| Branches: | Internet Services, Logistics and Distribution |
Main article: Mobile applications
2025: Launch in Moscow
PONY EXPRESS continues the digital transformation of the service: the mobile application for couriers is already fully operational in Moscow. In the coming months, its launch will continue in the regions and the agency network. The company announced this on March 28, 2025.
For customers, this means the main thing - orders are delivered faster, and interaction with couriers has become even more transparent, accurate and reliable.
This application allows couriers to quickly start a shift, receive tasks in real time and instantly update the status of orders. This eliminates delays and improves accuracy at each stage of delivery.
Also, couriers now see how many tasks have to be completed, can quickly find the necessary orders and immediately provide the client with a check using a QR code. All this makes the process more convenient and saves time - for both the courier and the recipient. Among the available functions is work with an electronic signature, previously announced as part of the development of digital document management. This allows the client to confirm receipt of documents or shipments without paper - quickly, conveniently and legally correct.
Tools, improved navigation and high data exchange speed allow us to maintain a consistently high level of service and quickly adapt to customer tasks.
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