1C: Fitness Club Automation System

2025

1C: Fitness Club - Project of the Year 2025

In 2025, the project "Unified Aggregator of Physical Culture and Sports Organizations of the Nizhny Novgorod Region" on the basis of decision 1C: Fitness Club was recognized as the best in the nomination "Sports Organizations" at the competition "1C: Project of the Year." The results of the competition were summed up on September 12, and the award ceremony was held on November 20 in Moscow, as part of the Business Forum 1C:ERP at the Crocus Expo Exhibition Center Read more here.

From Idea to Forum: Team History 1C: Fitness Club

Founders: ON 1C Fitness Club, Denis Tyan and Ruslan Mikityuk, told how a product appeared, which today is used by thousands throughout fitness clubs the country, and why they launched their own industry forum, which united the market on one site. Read more here.

Additional Tools for Customer, Sales, Communications, and Operations

In July 2025, the 1C: Fitness Club update was released, which introduced tools for working with customers, managing sales, communication and operating processes.

Two important indicators have been added to the manager's monitor in the Clients section - ACL (Average Customer Lifetime) and LTV (Customer Lifetime Value). These metrics help evaluate audience retention, profitability, and marketing efficiency. Now you can clearly see how long the client remains active and how much income he brings to the club.

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Фото: 1C

WhatsApp It became possible to attach a media -files passage scheme, checklists, an image of a promotion or the desired document to message templates and trigger events. Communication has become more convenient and informative.

An option appeared - sending a reference to tips to employees to the client. This increases the motivation of coaches and administrators, increases the revenue of the team and helps the club strengthen customer loyalty without additional investments.

For physical culture and sports organizations, the unloading of electronic certificates for the Federal Tax Service (XML) has been implemented in accordance with the order of the Federal Tax Service. This allows you to quickly form documents for a social tax deduction for sports services.

The system now supports integration with VK Advertising. Leads from advertising forms are automatically transferred to 1C: Fitness club, which allows you not to lose applications and speed up the processing of potential customers.

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Фото: 1C

An NPS bot has appeared in the system - a tool for regularly measuring the customer loyalty index. It collects estimates, generates graphs and groups customers. Low grades are automatically transferred to responsible employees for development.

Updated the logic for working with sections and section classes. Detailed instructions are available in the Knowledge Base.

An important financial update is support for recurrent payments through the SBP. Now the client can link the card and pay for classes automatically, and the commission is only 0.7%.

Added an up-to-date printed form of a certificate for the Federal Tax Service on the payment of fitness services, which customers need to receive a tax deduction. It became possible to sign contracts via SMS using a simple electronic signature. The client receives a link and confirms the document with the code from the message - no paper procedures.

Payment for services and subscriptions through the Fast Payment System has become available on the website and in your personal account. This is a fast, safe and cheap way to pay without cards and acquiring.

Integration with Yandex Split has been added, allowing customers to pay for purchases in installments. The club receives the full amount immediately, and approval is available to most users.

Additional ways of free outgoing authorization have appeared: a call, a message on WhatsApp or Telegram. This reduces the club's costs and speeds up customer registration.

The mobile application for coaches has become a full-fledged working tool - with schedules, statistics, class management and quick actions. This simplifies the work of employees and helps to increase sales of personal training.

WhatsApp has a built-in chatbot that automatically confirms group class entries, reduces no-shows and helps sell introductory workouts. A kanban board has been implemented for the sales department, which shows the transactions by stages, you can quickly contact the client or set a task for the manager.

The manager's monitor has been updated - a compact dashboard with key indicators, graphs and comparative data for a quick analysis of the situation in the club.

It became possible to choose the style of the interface, including the blue option - calmer and more comfortable for long-term work.

The system received an improved referral program and support for promo codes, which helps attract new customers and increase sales of related services. Now you can sell electronic gift certificates that do not require printing and are instantially available to the client.

Integration with the "Honest Sign" provides control over the authenticity of goods - especially relevant for water and sports nutrition.

Extended integrations with IP telephony, sites, analytical services and instant messengers. Now applications from the site, UTM tags and messages from VK, Telegram and Viber automatically fall into the program, and the schedule is always synchronized.

Quick response templates have been added - a tool to reduce routine and errors when working with client requests.

Integration with PBX "Telfin. Office

Telfin"" extends the number of integrations. Now users have access to bundles PBX "Telfin. Office" ON with ": 1C Fitness Club" and "from 1C: Medicine. Dental clinic the company," Software Laboratory which significantly increases the speed of customer service and the quality of communications. Telfin announced this on July 22, 2025. More. here

2018: Key Opportunities

Working with customers

• Maintain Customer Base
• Season ticket management (sale of the season ticket, its activation, freezing, renewal and complete blocking of the season ticket)
• Record customer visits to the fitness club
• Pre-enrollment for group sessions and individual workouts
• Use of plastic cards for customer identification (dashed, magnetic)
• Issuance of discount cards
• Customer Experience Monitoring System
• Working with corporate clients (organizations)

Accounting for Finance

• cash desk (receipt and expense orders with different types of operations)
• bank (account receipt and debiting)
• personal accounts of customers (deposit)

Human Resources Management

• Employee Schedule Planning
• Accounting of actual time spent by coaches
• Payroll (all types of accruals)
• Maintaining settlements with employees

Inventory in Stock Accounting

• Goods Receipt to Warehouse
• Inventory accounting by lot (FIFO, LIFO, Average)
• Retail sale of goods to customers
• Material Write-Off
• Control of critical residues
• Inventory count (capitalization and write-off)

Marketing activities

• Built-in module for sending SMS messages
• Built-in email client for sending emails
• Survey of Clients
• Provision of discounts and discount programs (flexible system of discounts: discount cards, accumulative discount cards, by the amount of visit, gifts for customers, etc.)
• Analysis of efficiency of customer attraction sources (advertising)

Maintaining analytics about the work of the fitness club

• Customer reports (ratio of customer inflow and outflow, mutual settlements with customers, subscription obligations, visit statistics, popularity of season tickets by visits, attendance of classes, etc.)
• Financial Results Analytics (Profit, Customer Profit, Employee Profit)
• Warehouse reports (stock balances, critical balances - to be provided, commodity report - TORG 29, etc.)
• Employee Performance Analysis (Employee Rating by Number of Clients Served, Employee Rating by Regular Customers, Time Worked Plan Analysis, etc.)
• And other useful analyses

The ability to automate the network of fitness clubs

• Work through a thin client 1C: Enterprises 8.2 (can be used if the client has a stable Internet, speed is at least 515 kbps)
• Working in a web browser (can be used if the client has a stable Internet)
• Organizing a distributed database. (used if the Internet connection is not stable or is not available)

Delineation of access rights to program functions

• Differentiation of rights at the level of documents, reference books, reports
• Delineation of rights at the level of details of documents, reference books

Connection of sales equipment

• Fiscal registrars
• Barcode scanners
• Magnetic card readers
• Acquiring terminals
• Access Control Systems (ACS)

Scope of Use

The program can be fully used:

• Club owner
• Manager and Administrator
• Trainers and Specialists
• Accountant using special unloading

2017

According to the developer company, every fifth fitness club in Russia uses 1C: Fitness club. The product automates all processes in a fitness club of any size. The system has CRM, ERP, human resources management, warehouse, advanced analytics, integration with various equipment from cash registers to turnstiles and many other functions. There are cloud and boxed versions of the product. Cloud is available from anywhere in the world, boxed is installed on the customer's own server.

• On April 27, 2017, 1C Company notifies users and partners of the release of the third edition of the joint solution of 1C Company and the Laboratory Development Center software(Helix Company) on the platform ""1C:Enterprise 8.3
• "Center for the Development of Circulation Solutions on 1C: Enterprise platform" - received the appropriate certificates and the right to use the logo "Best Product" 1C-Jointly "2014-2015."

2016: 1C: Fitness club KORP, ed. 4.0

"1C: Fitness club KORP," ed. 4.0 - a new version of the industry solution that combines the best practices in automating fitness industry enterprises. The software product is designed to automate the activities of both single and online fitness clubs, wellness centers, yoga centers, sports complexes, swimming pools, health facilities.

The main industry functionality of the program:

• Functions of the CRM system: maintaining a customer database with photos, pre-recording for group and personal training, accounting for interactions with customers, sending e-mail and SMS messages from the program, various reports on customers.
• Dedicated jobs: "Reception Administrator," "Sales Manager," "Sales Manager," "Club Manager," "Coach," "Bartender."
• Sales: sale and renewal of membership or service package, maintenance of individual and corporate contracts, printing contracts according to customizable templates. Marketing activities - conducting surveys and analyzing the effectiveness of advertising. Integration with ip-telephony systems.
• Working with clients: maintaining a schedule of classes, recording visits, servicing club members, identifying customers using plastic cards (bar, contact and contactless). Paid and free rental of inventory. Control of individual and group classes, rental of halls.
• Club membership and service packages: accounting of installment payment, control of validity period and time, number of visits, activation/freezing/renewal/blocking/transfer, reporting for analysis of services rendered.
• Inventory accounting in warehouses: full cycle of operations from receipt to disposal, control of balances, writing off according to the norms in manual and automatic modes, printing labels and price tags.
• Personnel management: formation of work schedules, duty coaches, payroll, formation of a timesheet, analysis of personnel performance.
• Cash accounting: cash and banking operations, acquiring, personal accounts of clients, mutual settlements with employees, settlements with accountable persons.
• Customer loyalty management: gift certificates, personal accounts (deposits), flexible discount system (automatic and manual discounts, discount cards, bonus system).
• Analysis of the club's activities: financial result, loading and statistics of club visits, structure of sales and stocks, analysis of staff performance.
• Connection of various external equipment: fiscal recorders, bar code scanners, magnetic and contactless card readers, access control systems (MCDS).
• Integration with the fitness club website template based on. CMS 1C-Bitrix
• Exchange with "1C: Accounting" and "1C: Hotel."

The configuration "Fitness club KORP" is original, but not independent, for its operation it is necessary to have the installed platform "1C: Enterprise" version not lower than 8.3.6.

2008-2015

• Release of the first version of the product - in 2008
• On December 25, 2012, the company 1C"" together with the Laboratory Development Center software(Helix company) notifies users and partners of the release of the second version of the industry solution based on the technology platform "" 1C: Enterprise 8.2- "1C:Enterprise 8. Fitness Club "