| Developers: | 1C-Rarus, 1C Joint Stock Company |
| Date of the premiere of the system: | 2023/10/18 |
| Technology: | CRM |
2023: Presentation of the "1S:ITS Industry CORP" solution
The development center 1C-Rarus"" together with the company 1C"" on October 18, 2023 released the service "1S:ITS Industry CORP" for users of the line solutions. 1C:CRM This is a different level of corporate support with an expanded list of services and with a declared level. SLA
1S:ITS Industry is designed to improve the quality of support for industry and specialized 1C Jointly solutions. A QPPV support kit has been added to the Basic and TRP maintenance levels.
Maintenance levels "Industry 1S:ITS":
- 1C: Industry PROF Support Kit
- 1C: Industry Support Kit Basic
- 1S:ITS Industry CORP (New service 1C Rarus and 1C)
This service was introduced in response to requests and wishes of companies applying solutions of the "1C:CRM" line of joint development "1C" and "1C Rarus." CRM systems can be used to work together a large number of employees, which is confirmed by the results of load testing.
The 1S:ITS Industry CORP for 1C:CRM includes corporate industry support with an expanded list of services provided and with the declared SLA level.
Developers provide consulting and methodological support, as well as audit of systems. The tariff includes licenses for connecting corporate telephony and an individual corporate online course with verification tasks to help new users.
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