CTI: Unified communications on demand

Unified communications on demand - the solution for cost optimization due to cost reduction on skilled staff, training of employees and lease of space.

On December 4, 2013 the companies Cisco also CTI announced an output to the Russian market of a new product on the basis of a cloud platform Cisco Hosted Collaboration Solution (HCS).

Description

"Services in a request – the interesting concept. But only within the last year solutions on its basis became perfect in respect of web implementation, convenient models of their delivery and payment appeared. In Cisco Hosted Collaboration Solution (HCS) we saw the platform in which such ideology is implemented optimum. As the provider of a technology platform, CTI is going to promote services in a request, to service clients, to create an ecosystem of new services. We are sure that we are in a trend and the platform of services in a request of CTI on the basis of Cisco HCS has good chances of success", - Oleg Shchapov, the CEO of CTI company told.

"Today to all it is already clear that behind a cloud consumption pattern of IT resources – the future, – was podverknut by Sergey Chernovolenko, the managing director of Cisco company in Russia. – In this sense of technology of joint work – not an exception, and it is pleasant to us to announce start of a cloud solution of Cisco HCS, joint with CTI company, especially as not so long ago, in September, together with CTI we brought the product "Contact Center on Demand" constructed on the basis of the CCaaS model (Contact Center as a Service) to the Russian market. Already more than one million users around the world with success apply solutions for joint work based on Cisco HCS. We are sure that the Russian market will appreciate efficiency and flexibility of new service".