Diasoft Digital Q Digital Omnichannel Platform

Main article: Omnichannality (Omni channel)

2021

Certification of Digital Q.Omnichannel, Digital Q.Risk & Compliance, Digital Q.Sensor and Digital Q.ProductCatalog to run on Red Hat OpenShift running RHEL

Diasoft announced on August 31, 2021 that it had received Red Hat Container Certification for its products. The certificate confirms that the images of Diasoft container applications were created using Red Hat Universal Base Image (UBI) and are provided with support for the enterprise-class Linux platform Red Hat Enterprise Linux (RHEL).

Diasoft's open source solutions are now available in the Red Hat Ecosystem Catalog, and the company itself has become part of the Red Hat Partner Connect ecosystem, which opens up opportunities for it to promote both in Russia and around the world.

When obtaining the Red Hat Container Certification, Diasoft application images were checked for their creation in accordance with the Red Hat standard, namely, using Red Hat Enterprise Linux-based packages provided with manufacturer support to include up-to-date security fixes.

The obtained certificates allow you to deploy Diasoft application images on the Red Hat OpenShift platform running Red Hat Enterprise Linux. Red Hat OpenShift is an enterprise-class industry-wide Kubernetes platform that makes it easy to install, configure, and update software. Red Hat OpenShift provides advanced application lifecycle management (reconfiguration, backup and recovery) and automatic cluster scaling.

Through a developed ecosystem of partner solutions, Red Hat offers a DevOps environment based on Red Hat Enterprise Linux and Red Hat OpenShift. With it, organizations can quickly and gradually develop their IT systems both in the corporate data center and in the cloud. Moreover, solutions based on Red Hat platforms consolidate workflows and simplify task management, which is critical for digital transformation. The more solutions on the market, the easier IT can find the right tools for each project. We look forward to fruitful cooperation with Diasoft, whose products will help us offer customers greater freedom of choice and improve support for a wide variety of organizations and industries. said Timur Kulchitsky, Red Hat's Russia and CIS regional manager.

As of August 2021, Diasoft has certified solutions implemented in microservice architecture to work on the Red Hat OpenShift platform:

• Digital Q.Omnichannel is a development platform to support the business processes of serving clients of financial institutions in digital channels. Among others, this platform has certified the "Personal Account" solution, which provides a channel for digital onboarding of clients of financial organizations.
• Digital Q.Risk & Compliance is a development platform to support regulatory requirements for customer verification and identification of suspicious persons and transactions.
• Digital Q.Sensor is a technology platform for visual analytics of business processes.
• Digital Q.ProductCatalog is a cross-product component for managing all products and services of a financial institution.

Red Hat and Diasoft plan to actively develop a technological partnership and expand the list of certified Diasoft solutions on the Red Hat OpenShift platform.

Red Hat certified Diasoft solutions help financial institutions solve the problems of digital transformation and business process optimization, confidently enter the markets and integrate into digital ecosystems. The microservice architecture enables the rapid introduction to the market of financial products and services, allows you to track their business performance in real time and make informed management decisions based on current data.

SAP Functionality Conversion Technology

On January 13, 2020, Diasoft announced that it had developed Diasoft Legacy Renovation technology, which allows you to automatically convert the functionality of systems written in ABAP (Advanced Business Application Programming - a proprietary internal programming language of the high level of the German software company SAP) to the Digital Q platform.

When converting SAP, the appearance of the system interface and the logic of work are preserved, so there is no need to interrupt business processes and re-train users, which significantly reduces the time and cost of projects to transfer systems to domestic software.

As conceived by Diasoft, the use of Legacy Renovation technology will not only increase the performance of the ERP system by optimizing the code and replacing the development language, but also ensure the further development of solutions.

The Digital Q platform is included in the register of domestic software of the Ministry of Digital Science of Russia.

2020

About the functionality and what fundamentally the solution brings the RKO service to

In November 2020, Sergei Dobridnyuk, head of the Calculations product of the Operations department of Diasoft, told TAdviser about the functionality of Digital Q Calculations and what a fundamentally new level this decision brings the RKO service to. Read more here

Digital Q Intelligence Platform Announcement

"Diasoft" makes machine learning technologies available for widespread use by banks. The company announced this on November 17, 2020.

Diasoft's AI/ML business development platform - Digital Q Intelligence Platform - is built on low-code principles. This makes it easier to design machine learning models to optimize the functionality of solutions installed in the bank and support digital business transformation. To introduce artificial intelligence (AI) technology, the bank's specialists need to know the general principles of the neural network, all parameters are configured in the system interface, moving to the development environment is not required.

The creation of the AI/ML platform at Diasoft was preceded by the team's long and thorough work on robotization services.

First, we worked to create an infrastructure for business process robotization services. We have built robotization technology into the functionality of our solutions. With its help, it facilitated the launch of daily operations in several large banks. The creation of an AI/ML platform has become a logical development of this direction at Diasoft, "says Anton Shebalkin, architect of the Diasoft AI/ML platform.

Compared to robotization technology, the machine learning platform provides more innovative approaches to dealing with information. As an example, machine learning services allow you to categorize objects according to certain, not explicit, features that are not embedded in robotization processes.

The company's specialists have developed an "intelligent pipeline" for creating models of neural networks and ready-to-use microservices embedded in any bank business process.

We have developed a mechanism to ensure the life cycle of neural network models. These networks can be built into bank processes and used without integration with other systems. It is important that they work without the participation of users. This approach to implementing AI in banks makes technology more accessible. We hope that in the end AI will become an integral part of the infrastructure of banks, since the prospects for its use are really impressive.

Diasoft invites customers to use a machine learning model to analyze the behavioral activity of customers, determine the degree of their loyalty and predict the outflow of consumers of bank services. It is also possible to classify, track, analyze and organize information to determine the purpose of payments using accurate AI/ML platform tools.

In particular, the company's specialists have built AI/ML platform mechanisms into the functionality of the Digital Q Account Analytics solution. The decision supports the requirements of Federal Law No. 229-FZ "On Enforcement Proceedings": it controls the balances on the accounts of bank customers to which the FSSP is levied, and automatically identifies items of social income from which funds are not subject to write-off.

The use of AI allows you to improve the work of solutions based on static algorithms - according to the classification of documents, for example. AI greatly facilitates the process of processing big data. Most IT solutions work according to rigid algorithms, so the positive impact that AI can have on the banking software development market is indisputable, "sums up Anton Shebalkin.

According to the company's specialists, the use of AI mechanisms is relevant for solving many important tasks of any bank - a multiple acceleration of processes for processing a large amount of data without losing their quality, quickly supporting business growth and scaling, etc. Each service built on the basis of the AI/ML platform from Diasoft can work in any IT landscape in seamless integration with systems already used by the bank.

Announcement of Digital Q "Tax Monitoring System"

On October 26, 2020, Diasoft announced the creation of a solution to simplify the preparation, verification and publication of tax reports.

Digital Q "Tax Monitoring System" is a Diasoft solution for automating data collection processes when interacting with the Federal Tax Service of Russia. The tool is designed to greatly simplify the interaction of accountable organizations with tax authorities by optimizing the processes for preparing, verifying and publishing tax reports.

The tax monitoring regime provides for the possibility of remote access to accounting data and tax returns, which the financial institution regularly, in accordance with the regulations of information interaction, provides to the tax office in electronic form. This mode of operation contributes to the formation of reliable reporting in sufficient volumes, eliminates the costs of paper documents, additional requests for decryption of data and the organization of field inspections.

The Tax Monitoring System product is created on the Digital Q Analytics & Reporting Solutions business development platform, which automates data collection processes for each type of taxes, for all declarations and indicators, accumulates information packages from various sources in a single file for submission to the tax authority.

The functionality of the solution ensures the automatic loading of source data into the system and their preparation for publication - with the separation of access rights to functional blocks and compliance with all information security requirements. The product implements the workplaces of the operator of the financial institution and the tax inspector, the interface of online access to accounting documents, declarations and decryptions of indicators published on the page of the reporting organization, as well as the service for viewing the news feed of the tax monitoring portal (publication of the next information package, information about technical work on the portal, etc.). A chat is also available to exchange messages between the tax officer and an employee of a financial institution, for example, in order to clarify the data provided.

Using the Digital Q "Tax Monitoring System" solution, Diasoft clients will be able to quickly clarify information on specific transactions, quickly answer questions raised by the tax inspector in the process of verifying reports, and timely adjust indicators, ensuring completeness and consistency of information for tax returns.

Finalization of the solution to support the Law No. 106-FZ on credit holidays

Diasoft on July 16, 2020 announced the completion of the development of a solution to support law No. 106-FZ on credit holidays.

The use of a comprehensive specialized solution "Credit Holidays" from "Diasoft" allows banks to automate the process of granting borrowers credit holidays under loan agreements, credit cards and overdraft products and fully comply with the requirements of Federal Law No. 106-FZ.

The solution, implemented on the Digital Q Operations and Execution business development platform, automates the business processes of back-office support of the entire range of banking operations related to credit holidays: from the addition of additional agreements on registration of credit holidays with the extension of the agreement to the termination of credit holidays at the initiative of the borrower or by decision of the bank. The solution also supports uploading information about credit holidays to credit bureaus.

The amended requirements of the legislation entered into force within a few days in April 2020, there was no time left for preparation and advance study of the product. The Diasoft team had to act quickly and make non-standard decisions. Due to the large volume of legislative changes and additional clarifications of the Bank of Russia, the functional blocks were developed and issued in stages based on the priorities of banks.

Release of Digital Q "Personal Account" solution

On July 2, 2020, Diasoft announced the release of the Digital Q solution "Personal Account," which is intended for simplified registration of customers, acceptance of applications for financial products, exchange of messages and client documents with a financial institution without concluding a service contract and authorization in classic service channels.

The Personal Account solution is a digital space for remote access to the services of financial institutions and the offers of their partners - participants in the financial ecosystem. Unlike standard remote service channels, Diasoft's solution allows you to work not only with regular customers, but also with potential consumers of services.

In the personal account, the future client of the financial institution will be able to quickly issue an application for various financial products (loans, deposits, opening accounts, brokerage operations, etc.) and track the stages of its processing in real time. At the same time, a financial organization can create specialized "offices" on its website for individual products or services, for example, an investor's personal account.

The Diasoft solution not only provides the financial institution with a modern channel for the rapid sale of financial products and Diasoft of customers, but also helps to analyze consumer requests and accumulate contacts to expand the client base, organically complementing traditional solutions of the Internet Banking class.

The Personal Account solution includes independent components to support retail and corporate clients of a financial institution, as well as a digital office for remote employees, representatives and partners of a financial institution. These components can be installed in a complex or as stand-alone products for solving specific problems.

For identifications the client and quick access information to the application information from any device, a unique link is formed and one-time - SMS codes are used. In addition, support is possible authorizations using accounts from, UIAS partner ecosystems, marketplaces,. social networks Technologies provide an easy start to any process from the website of a financial institution or its partners without explicit authorization, complicating the process.

An important advantage of the Personal Account solution is that it allows you to distinguish between the service channels of new and existing customers. For potential users of the services of a financial institution, the solution provides personalized service and communication, and regular customers get access to products that may not be available in the RBS, - said Evgeny Sentyabrev, member of the board, director of the Digital Solutions department of Diasoft. - Unlike the classic content management systems (CMS), on which the sites of financial organizations are implemented, our company's solution is developed on a specialized digital platform, originally created to support banking processes, products and rules. Digital Q "Personal Account" integrates with front-office and back-office systems of financial institutions, provides a high level of security and provides tools for further development.

Diasoft is implemented in a microservice architecture deployed on the modern Digital Q technology platform and is available on all modern devices both through a web browser and in mobile applications based on Android and iOS systems.

Digital Q Market Entry

On March 4, 2020, the company Diasoft"" announced the launch of the brand - Digital Q, which combined the results of many years of work to create digital solutions for the transformation of the business financial of organizations and enterprises. public sectors

The world continues to change globally, and change is explosive - especially in a business that is in a state of transformation. The tone is set by market innovators who drive digital transformation trends. To keep up with trends and be worthy players in the market, financial institutions need to timely meet the needs of customers in digital services, ensure the quality and convenience of service in the digital environment. The same trends are observed in the work of state organizations, which also began to move towards digital transformation, increasingly interacting with people in the online space.

Business requirements require not only digital platforms and accounting systems adapted to them - technologies and development practices tailored to the concept of digital are needed.

To support ongoing changes in the business of our customers, it is critical for us to develop and develop solutions on the technology stack in a microservice architecture that allows you to quickly launch products and services, do so continuously, without technological windows, and provide ultra-reliability and linear performance of installed solutions says Diasoft managing director Alexander Glazkov

The Digital Q brand has combined all aspects of the vendor's activities: applied business solutions, a development platform based on freely distributed software, modern development technologies and practices for building effective production of digital solutions, including the conscious use of Agile and DevOps.

All Diasoft resources are involved in the implementation of the big idea of ​ ​ Digital Q, where Q is a symbol of the quality and convenience of services for users. The key idea of ​ ​ the Digital Q brand is that digital transformation should be simple, controlled, as they say, with one finger, at the touch of one button. Digital Q is the speed, quality, efficiency and huge potential for the development of the digital business of financial and government organizations.

Of course, our customers will also have to change. A miracle will not happen, because digital business transformation is always a joint effort of the customer and the contractor. But you won't have to start everything from scratch either. As a vendor, we strive to offer the market a product that is as ready as possible for launch and at the same time is an order of magnitude cheaper than our own development of financial organizations. And on the Digital Q platform, you can already develop promising digital solutions that are simply necessary to keep up with the pace and scale of global change. emphasized Glazkov

Digital Q has transformed the already known products of the company on the market that work in banks.

Many components of our most common software product line on the market, Diasoft FA#, are already implemented in a microservice architecture on the presented technology stack, that is, on the Digital Q platform. To switch to Digital Q, nothing will have to be fundamentally changed. Updates will be as part of the maintenance, release of fresh versions of already used products, for example, when changing the law. It's not a revolution, it's an evolutionary transformation, summarizes Alexander Glazkov