Russian Post: Courier Hub

Main article: Logistics information system (classifications and methods)

The automated information system Courier Hub is designed to automate production and logistics processes at courier delivery sites.

2023: Inclusion in the register of domestic software

Six IT systems of the Russian Post were included in the register of Russian software (software). Among them are both CRM systems and warehouse management tools (WMS), as well as its own automated process control system (APCS ). Relying on its own developments helps Mail achieve digital independence, preserve IT security and support the development of system-wide and industrial software. This was announced by the Russian Post on September 14, 2023.

The register includes systems and software products: Courier Hub, Sending and Party Reception, a system for recording the subscription of subscriber mailbox cells, as well as a mobile application of the Russian Post. It also includes the automated information system "VarietyMaster," which fully controls the sorting machines and the process of their work with parcels and other shipments in the logistics centers of the Post. Its software interface decides on the sorting stages and directions for sending mail along routes.

{{quote 'Proprietary IT systems help Mail reduce dependence on foreign vendors, reduce maintenance costs, improve logistics availability and safety. We initially develop solutions using an agile approach with the ability to evaluate software on a real process, and as a result, we adjust our own developers, because the process can change faster than software from third-party companies, "said Dmitry Chudinov, Deputy General Director of Russian Post. }}

Mobile application - a single window for access to digital services of Mail. With its help, users can track any shipments, issue parcels, receive and send e-mails, call a courier, sign up for a branch, as well as issue a simple electronic signature through authorization with "Public services."

The Courier Hub system is designed to automate the technological processes of courier delivery, accounting and management of them in a single information environment. Reducing the volume of manual operations for receiving, processing and issuing shipments allows you to increase the speed of delivery and reduce the percentage of non-handed and returned parcels.

The "Sending" service is an online tool for interaction of legal entities with the Russian Post. In your personal account, the client can carry out the preferred preparation, delivery, payment for shipment and tracking of large consignments.

The service "Party Reception" is intended for corporate clients of the Russian Post - mainly online stores. It allows you to automate the labor-intensive process of receiving and processing batch shipments (prefabricated cargoes).

The Subscriber Mailbox Cell Subscription Accounting System helps the Russian Post employee to provide the relevant service, as well as monitor this process.