| Developers: | SberKorus (formerly Korus Consulting CIS) |
| Last Release Date: | 2026/01/21 |
| Branches: | Trade |
| Technology: | EDMS |
Content |
The main articles are:
Sphere Trade (formerly Sphere EDI) is a product for the exchange of electronic commercial documents with trading partners.
2026: AI Assistant Launch
SberKorus implemented AI assistant on neuronets Gigachat a business basis in the Sphere of Trade for electronic exchange data between trade networks and suppliers in order to speed up the work with documents, reduce the number of errors and increase the efficiency of the support service. SberKorus announced this on January 21, 2026.
This tool is available in the auxiliary dialog box in the user interface in the EDI service for interaction with trading partners Sphere Trading.
As part of the current pilot, GigaChat processes all requests. Of these, 55% closes without involving operators. In 45% of calls, he successfully and correctly seeks help. At the same time, the percentage of quality will grow as the chatbot is further trained.
The main functions of the AI assistant include:
- 24-hour support without waiting for the operator due to the use of a large language model GigaChat ;
- answers in free form to questions on working with the EDI service and assistance in mastering its functionality;
- prompts where to find the desired interface section or a suitable tool for solving the problem;
- consulting on typical and non-standard user scenarios and helping to avoid errors and delays in the exchange of electronic documents;
| Our AI assistant makes the work of users in the Sphere Trade easier and more convenient. It prompts optimal actions when exchanging electronic documents with retail chains, helps to avoid errors and speeds up the implementation of typical operations. In the near future - the development of the assistant in the direction of personal recommendations and automatic support of users at various stages of EDI processes, the press service of SberKorus ‒. |
As of January 2026, the AI assistant is undergoing a pilot implementation: it is already being tested by users of another corporate product of the company ‒ Sphere Documents. During the pilot's time in the Sphere of Trade product, the assistant managed to process thousands of requests, answering hundreds of user questions and receiving high marks on accuracy and convenience
2025: Name change to "Sphere of Trade"
SberKorus (SberKorus LLC) has updated its line of services for the exchange of electronic documents (EDO) Sphere. At the same time, all the functionality of the services, as well as all contractual obligations with customers and partners of the company, remain the same. The company announced this on February 19, 2025. Now SPHERE EDI is now ‒ Sphere Trade. Read more here.
2023: Transfer of 170 retail chains and 4,000 of their suppliers to EDI's Sphere system
On February 1, 2023, SberKorus announced that it had transferred 170 retail chains and 4,000 of their suppliers to Russian software for the exchange of data on orders and goods - the SPHERE EDI system.
The total volume of electronic document management in the system exceeded 12 million documents.
The EDI electronic data exchange system is needed by retailers and their suppliers to ensure electronic document flow and accounting when placing orders and delivering goods to Russian stores.
Previously, many Russian retailers used foreign software. The transfer to Russian technologies will help to create stable and completely protected from external influence processes that ensure the reliability and completeness of the supply of goods to Russian stores.
{{quote 'We started the process of complete transfer of retailers and their suppliers to EDI SPHERE in March 2022. This is one of the key projects of the company, since this software is extremely important for the timely and constant delivery of goods to Russian stores. SberKorus has created a separate group of 100 specialists for the implementation of the project, who all these months worked hard to ensure the reliability of supplies and stability of all systems among our colleagues and partners. We are proud that our solution will help companies work more efficiently in market conditions and not lose the pace of development and digitalization, "said Vitaly Tarasov, head of SberKorus. }}
2022O EDI Sphere
According to the information for June 2022, the EDI Sphere is an electronic data exchange system that allows you to set up the exchange of electronic commercial documents with trading partners, automate orders and control all stages of deliveries.
