| Developers: | Sberbank-Service (SberService) |
| Date of the premiere of the system: | 2021/07/08 |
| Branches: | Internet services |
| Technology: | IT outsourcing |
Main article: IT outsourcing
2021: Start ИТуслуга.ру
SberService July 8, 2021 launched a digital service platform for small businesses and individuals - ИТуслуга.ру. A single window for obtaining quality and affordable IT services at fixed prices is already available in 250 cities of Russia.
The ИТуслуга.ру platform from SberService offers ready-made sets of IT services for small and medium-sized businesses, as well as individual entrepreneurs and individuals, opening access to corporate quality services in a digital environment. Now customers will be able to close their IT needs in a single window mode - quickly, turnkey, with guaranteed quality and a fixed price.
For example, to open a new outlet, the entrepreneur needs to make several clicks, place an order, pay in a convenient way and soon an engineer will come to him with an online cash desk, register it with the Federal Tax Service, connect the EDS and CRF, bring a laptop with installed licensed software, and consultants will remotely help resolve any issue on the cash desk or PC.
{{quote 'In the market of small businesses and individuals, which is little known for SberService, the situation is not simple. Low confidence in IT service providers, monopoly and overpriced regions, inability to close turnkey requirements at one provider. This market is in dire need of a reset and SberService has everything it needs: a reputation as a reliable corporation, a ready-made production base to support IT equipment, more than six thousand of its own engineers and a partner network. There was not enough digital platform that would allow the client to explain the task in a few clicks and get a turnkey IT service with all the necessary documents, "commented Alexander Zinoviev, head of the SberService digital product development center. }}
ИТуслуга.ру already covers almost any requirements for purchasing or maintaining online cash desks and servicing personal computers, including customers can purchase a laptop with turnkey settings and annual support, as well as Microsoft business software.
The platform offers several service options. The client can choose a suitable tariff plan, within the framework of which he will receive a full range of professional services both remotely and with the departure of a specialist, or order a one-time service at a fixed price.
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