StoCRM

Main article: CRM (Customer Relationship Management System)

STOCRM is CRM a system for automating the operation of car shops and a car service. The service is intended for administrators, consultants, managers involved automobile to retail in and directors of car services.

2022: Integration with Life Pay

CRM system for car service and auto parts trading STOCRM has implemented in its functionality the ability to receive payment through the Fast Payments Service thanks to integration with LIFE PAY, which announced this on November 23, 2022. STOCRM customers will now be able to accept payment via a payment link or through a QR code, including in a remote format.

The integration is designed to support the remote functionality of STOCRM and allow customers to pay for auto parts and service remotely without arriving at their destination.

You can pay in two ways: through a QR code or a payment link. The QR code is located on the electronic form of the order-order and provides the client with a choice: to pay in the classic way - using the entry of the bank card data, or using the Fast Payment System. In this case, the buyer needs to read the QR code of the camera mobile phone (or click the corresponding button in the service application) and go to the bank application for payment. The entire process does not take more than 10 seconds and does not require keeping the card at hand to enter the correct data.

Also, the technology will significantly speed up the acceptance of payment at the checkout in the car shop itself or the car service. The buyer will be able to scan the QR code placed on the issued work order and make payment through his own banking application.

It is also possible to pay using payment links, without binding to a site or application. You can form a link in your LIFE PAY personal account and send it to the client in any messenger, social network, mail or SMS. This method will be convenient both for online payments - for example, when ordering the necessary goods with delivery, and directly at the point of service.

To connect payment using the SBP, business owners need to get a special token key from LIFE PAY managers and indicate it in the STOCRM personal account, then customers will open access to the Fast Payments Service.

The integration of STOCRM with LIFE PAY fulfilled the main need of the business - to reduce the interest on acquiring services, to step up with the times, to minimize human errors, said Ivan Borzykh, manager of key clients and projects at STOCRM.

According to the Bank of Russia, in the first half of 2022, more than 1 billion SBP operations were carried out in the amount of more than 5 trillion rubles. Using SBP for business is a convenient and fast way to accept payment from customers and at the same time save on acquiring (0.4% - 0.7%, as opposed to 1.2% -2.5%). At the same time, funds are credited to the current account instantly.