Technology of systems innovations: ACS of housing and public utilities Billing of RSO

The problem of non-payments for services housing and communal services still remains one of the most burning issues of the Russian housing-and-municipal complex. Existence of a set of various settlement systems of charges and payment agents, financial flows and schemes of payment of services, generates different manipulations with money of consumers. As a result, the authorities of regions and municipal entities receive unsatisfactory ratings, fair payers are forced to be reconciled with rapid growth of rates, and the resource supplying organizations increase receivables.

According to the experts, turnover of the market of housing and communal services of Russia makes about 4 trillion rubles a year that is comparable to the gross domestic product of some European states. From this money about 1.5 trillion rubles pass through municipal and commercial settlement centers, or directly – to the resource supplying organizations, and about 2 trillion rubles arrive to resursnik en route through management companies. Such, "transit" money often does not come to time or "is at all lost", i.e. simply does not reach before to whom they actually intend – to the resource supplying organizations. The result – quality of work of the resource supplying organizations falls, and others are at all ruined.

Why it occurs?

First, in the market still there are unfair organizations phony companies which purpose is collecting of money and the subsequent leaving from the market. Secondly, intermediaries often finance first of all own needs, and means which only remained transfer to suppliers of resources – often out of time, causing cash gaps and forcing to attract the unreasonable loans.

Only a certain way for the resource supplying organization (whether it be electricity provider, gas, thermal energy, cold or hot water supply, etc.) to find control over financial flows is a transition to the conclusion of direct agreements and direct settlement consumer service.

Similar optimization of sales activity is absolutely impossible without application of information technologies. The tool using which resursnik will be able to pass without problems to new schemes of work is the ACS of housing and public utilities Billing of RSO developed by Technology of Systems — Innovations company.

The housing and public utilities Billing of RSO provide an ACS:

• maintaining personal accounts and management of all agreement types;
• flexible configuration of algorithms of calculations;
• maintenance of an unlimited number of all-house and individual metering devices;
• calculations for the consumed services, both according to standards of consumption of services, and according to indications of individual and group metering devices using a set of rates;
• setup of templates of payment documents with a possibility of application a stroke - and QR codes;
• accounting and distribution of payments;
• control of receivables and payables;
• conducting claim and claim work;
• formation of the analytical reporting;
• information exchange with external information systems.

Besides, an ACS of housing and public utilities Billing of RSO has mobile application for subscribers and also the API interface using which it is possible to implement customer services of a system in a personal account of the subscriber on the website of RSO. All this will allow to build dialog with consumers and also to provide them modern services of remote service. One more mobile application developed especially for controllers allows to perform in the least labor-intensive way collecting of indications of metering devices.

The housing and public utilities Billing of RSO are distinctive features of an ACS:

• Automatic formation of structure of debt on the periods for each personal account;
• Ensuring uninterrupted information exchange with GIS of housing and public utilities even in the conditions of constantly changing formats of information exchange;
• Safe work with the single database of a great number of users within geographically distributed network of offices;
• Possibility of the choice of DBMS:

• • Oracle – Standard of the market of industrial DBMS;
  • PostgreSQL is the World's leading open project and the major tool in import substitution policy;

• Tibero – an available alternative of Oracle Not subject to sanctions risks in connection with their full compatibility, including SQL.

The principle of use of the single database and the "thin" client requires only existence of access to network that means low costs of the organization of new automated workplaces or automation of separate divisions. At the same time within one system and the database the user jobs with the different access levels – from the operator of collection point for payments to the head are created.

Thus, implementation of an ACS of housing and public utilities Billing of RSO will allow the resource supplying organization:

• exclude unreliable intermediaries from the scheme of financial flows;
• provide timely cash receipt in full;
• prevent a gain of receivables and a message work on debt collection.