ITglobal.COM will provide technical support for six NetApp storage systems for "2GIS"

2024: Support for six NetApp storage systems

ITGLOBAL.COM provides technical support for six storage systems (), DSS NetApp including the AFF A300, which is no longer in production, for the international mapping company "." 2GIS After the manufacturer left American the manufacturer Russia , ITGLOBAL.COM engineers helped 2GIS restore idle NetApp systems, and then took over storage support. This was announced by ITglobal.com on March 12, 2024.

In 2023, ITGLOBAL.COM began providing Professional support to 2GIS. Professional support includes support for all components and solving complex technical issues with DSS. As part of the cooperation, ITGLOBAL.COM specialists conducted an examination, provided an expert opinion, helped with commissioning and worked out an action plan in the event of a failure of various systems and components.

{{quote "I note the high level of professionalism of ITGLOBAL.COM engineers who supported us both in the process of commissioning and in the course of practicing scenarios of failure of hardware components of NetApp storage systems. Ensuring business continuity is perhaps one of the most important tasks of the team of engineers responsible for the availability and preservation of data. With the technical support of the company ITGLOBAL.COM we are ready to promptly eliminate any emergency situations with NetApp in 24/7 mode, "said Konstantin Yerikov, head of the GIS infrastructure administration group. }}

For many years, our company has provided technical support services under vendor contracts as an official partner of international manufacturers. The accumulated experience and expertise of our specialists make it possible to ensure a high level of customer infrastructure and equipment maintenance after the departure of foreign vendors. For example, the ITGLOBAL.COM employs engineers who know how to work with any NetApp DSS, "commented Vasily Belov, executive director ITGLOBAL.COM.

2GIS plans to purchase other storage systems for March 2024. 24/7 technical support will allow the manufacturer of electronic directories with city maps to avoid millions of losses due to system failures.

The international company ITGLOBAL.COM has been working with NetApp DSS since 2008, including platinum partner status. The integrator offers equipment, creates various configurations, downloads new patches and firmware that are not available to Russian customers after the departure of foreign vendors.