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Project

CBRE automated registration of visitors in business centers in Russia

Customers: CBRE Group

Dallas; Consulting, including management and human resources

Product: Smart ID Engine (formerly Smart IDReader)

Project date: 2021/03  - 2021/07

2021: Automation of visitor registration in business centers in Russia

For an international consulting company in the field, real estate CBRE the operator of a full cycle of services in the field of property management, a terminal for registration of visitors was developed and put into operation. The idea of ​ ​ contactless receipt of a pass without the participation of employees of business center receptions was implemented by the company. LETA This was announced on September 14, 2021 in the company Smart Engines

Now visitors can independently get a pass in literally three minutes. The user applies the passport to the built-in terminal, and the to the scanner system recognitions from Smart Engines automatically reads the user's name and asks for an application for this visitor. After a positive response, the terminal issues a pass card for access to the building.

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"For CBRE customers, the speed of any request is important, so we aim to improve the quality of services. Cooperation with LETA allowed us to implement a convenient service. The speed of obtaining a ready pass in the terminal creates comfortable and safe (which is extremely important) conditions for visitors to business centers, and reception staff get the opportunity to pay more attention to visitors, instead of searching for paper applications and issuing passes, "said Natalya Afanasova, director of the CBRE property management department.
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"We are pleased that our solution has helped CBRE realize its vision. For us, this is certainly an interesting and useful experience that allows us to look at the sale of our products in new directions for us. To adapt our hardware and software complex to the task, the passport scanner was modernized and integrated with the system of registration of applications for visitors. In the future, we plan to develop and improve terminal solutions for self-registration of visitors for office centers, residential complexes, state and medical institutions, "said Alexei Bugrov, General Director of LETA.
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