Dassault Systèmes will help Eurostar to optimize service of passengers using Delmia Quintiq

2019

On March 28, 2019 the company Dassault Systèmes reported that Eurostar it will implement applications DELMIA Quintiq based on the platform 3DEXPERIENCE for process optimization of resource planning and maintenance.

According to the company, Eurostar makes plans for expansion of business and increase in number of runs. For the help in achievement of these purposes of Dassault Systèmes together with the partner Ordina proposed Eurostar the two-component solution.

To us the solution which would allow to plan our activity for all temporary periods was required and would support several configurations of rules and standards. Besides, it was important that the solution was intuitive for our planning specialists, both for persons on duty, and for the occupied maintenance therefore support of several languages and different temporary zones was an important condition. Philippe Dabancourt, the director of services and operation of trains in Eurostar

Solution integration of DELMIA Quintiq in the existing systems of Eurostar will help the operator to optimize planning of the working schedule of drivers, managers and dispatching service in three different countries of Europe, and at the same time will simplify creation of detailed plans of maintenance of the rolling stock, taking into account difficult rules and regulatory requirements on all planning horizons. All this will allow planning specialists to lower in Eurostar time expenditure on data entry in a system and accomplishment of administrative work, and at the same time will guarantee quality of processes of long-term planning and in the long term will increase productivity. The solution will be deployed based on cloud computing, at the same time convenient mobile application in use will allow to support permanent communications between all staff of Eurostar.

We are glad that our company was selected for implementation of the DELMIA Quintiq applications for the solution of the difficult tasks of Eurostar connected with employee scheduling and maintenance processes. Wouter Tielemans, the director of work with supply chains in Ordina

Consumer expectations concerning transport and mobile services constantly change that influences business models in all sectors of the industry, including in the industry of high-speed rail passenger traffic where requirements to security and reliability should be provided taking into account different standards for trains and possible failures of schedules. The planning methods applied still do not meet the requirements of this transformed system any more. In turn the integrated intellectual applications allow to simplify processes and promote value creation. Olivier Sappin, vice president for transport and Dassault Systèmes mobile solutions