"Intersection" implemented technology of fight against queues (VIDEO)

In October, 2017 the Perekryostok retail network announced start of the first mobile cash desks in five supermarkets in Moscow. They are intended for clients with small purchases and designed to unload shops from queues, especially during the peak periods, such as New Year's Eve. Cash desks are established first of all in the largest shops with a big goods turnover.

The mobile cash desk represents a functional analog of stationary cash desk. It consists of three devices interacting with each other on Bluetooth: smartphone with the scanner of barcodes of goods and Unified State Automated Information System brands of alcoholic products, terminal of cashless payment and wireless fiscal registrar.

After scanning of a barcode or the Unified State Automated Information System brand the smartphone on Wi-Fi transfers data on purchase to the server located at each shop. On it the virtual cash desk where all set of the standard operations necessary for payment of goods and issue of the check to the buyer is performed is unrolled. The server also contacts the Unified State Automated Information System database and the fiscal data operator issuing the check. Payment is possible according to cards with the chip, a magnetic band or with function of contactless payment.

Payment of purchases at the mobile checkout

The cost of a set of the equipment for the mobile cashier is about 70-90 thousand rubles from which about 40 thousand rubles - smartphone cost.

Operations at the mobile checkout are performed by the special employee of Intersection.

One of the employee's tasks with mobile cash desk - to approach buyers in queues and to suggest them to pay goods with this method

The first results of use of mobile cash desks showed that 2 additional employees with mobile cash desks service up to 30 buyers with small purchases per hour, or 12.5% of a total quantity of transactions of supermarket. Work of two mobile cash desks in peak hours allowed to reduce an average number of people in queue by a quarter – to 3 people.

The chief information officer of Intersection Denis Kharitonov told TAdviser that at the initial stage in each shop involved in the project about 1-2 mobile cash desks will be used.

Prior to the beginning of the New Year's Eve period of 2017 the company is going to set mobile cash desks still at 30-50 shops of Moscow and St. Petersburg, and to finish testing of technology in February, 2018 fully. According to the results of pilot tests the decision on further replication of technology in supermarkets of network will be made.

Smartphone with the scanner of barcodes and Unified State Automated Information System brands and terminal of cashless payment

Intersection notes that in a segment of product retail the first implemented mobile cash desks in Russia. From non-grocery retailers mobile POS at the beginning of 2017, for example, were started by TSUM.

Fiscal registrar

Meanwhile, in supermarkets schemes of payment of goods at which the buyer can scan and pay purchases, without participation of staff of shop in the West are widely adopted. Figurative scanners of barcodes of goods and cash desk of self-service are for this purpose used. In some shops of Intersection and some other product retailers the last are available too.

"Intersection", in particular, began to experiment with cash desks of self-service several years ago, Denis Kharitonov in a conversation with TAdviser noted. Their broader installation began in 2016. Similar cash desks are put where there are no great opportunities for installation of normal cash desks, the Chief information officer of Intersection explained. As of September 66 cash desks of self-service in 15 shops are set.

Denis Kharitonov reported to TAdviser that for buyers the company is interested in testing of figurative scanners too. As of September is at a stage of the choice of the partner with which it would be possible to pilot the similar solution.

In 2012 Intersection together with Rusnano in the pilot mode already started the shop working absolutely without sellers and cashiers. It functioned several months. Then the organization of its work was based on equipment of all goods RFID tags. Kharitonov noted in a conversation with TAdviser that such approach was unprofitable mainly because of the cost of RFID tags.