Mango Office has implemented its solutions in the work of the recruitment department "M.Video-Eldorado"
Customers: M of Video El Dorado Contractors: Mango Office (Mango Telecom) Product: Mango Office Virtual PBX VATSSecond product: Mango Office Contact Center Project date: 2023/10 - 2023/10
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2025: Implementation of Mango Office Solutions
MANGO OFFICE implemented, Virtual PBX Contact center, the Wallboard Module and Integration with HR the platform Skillaz into the work of the company's recruitment department. M of Video El Dorado Mango Office announced this on April 22, 2025.
The provider's products will help recruiters and resellers communicate with candidates in a single window.
Company managers will be able to automate the call of applicants, manage tasks and prioritize candidates, and managers will be able to track KPIs and the effectiveness of resellers.
As of April 2025, the recruitment unit employs about 70 people. Employees make 10,000 + calls each month and close up to 1,000 vacancies.
A single space for communications M.Video-Eldorado is a bundle of MANGO OFFICE with the retailer's CRM system.
Communication with candidates is managed directly from the Skillaz interface. Managers don't need to switch between windows.
The MANGO OFFICE virtual PBX is used to call applicants.
Integration with the Skillaz HR platform helps in task management and prioritization of candidates.
Analytical tools (Contact Center and Wallboard Module) allow you to track KPIs and reseller efficiency.
The implementation allowed the retailer to build a single communication system and consolidate data. Шаблон:Quote 'author=noted Svetlana Barsukova, Head of Recruitment and Recruitment Department of M.Video-Eldorado.
According to the results of the introduction, top managers of M.Video-Eldorado: increased the number of invitations for interviews by 2.5 times, and the number of outgoing calls - by 3 times.
In the first months after implementation, the number of missed calls decreased by 6 times.