Sberbank CIB implemented a mobile workplace of the client manager

Sberbank announced on December 25, 2017 development and deployment of the technological solution thanks to which client managers of Sberbank CIB, corporate and investment business of Sberbank, had mobile jobs with a possibility of operational remote work in different automated systems of bank. The solution is developed on a technology platform of Sberbank — a Single frontal system.

Now client managers of Sberbank CIB can get online on the tablets access to necessary for work of information and to services. Among them — data on clients, the considered transactions, the work calendar, the task list, industry and corporate news, analytics, the product and client presentations. According to Sberbank, time required for work with such information and services is significantly reduced, work of client managers becomes more mobile and technological.

Work with the biggest customers is specific: it requires perfect service, the maximum efficiency and special approach to security — the vice president of Sberbank, the Head of Department of the biggest customers Sergey Babayan noted. — In our solution all these requirements are fully considered. For Sberbank it is very important to stay at any time in touch with the client and to be ready at any time to resolve all his issues. The implemented technology allows our managers to be always near the client and to show the first-class service.